Browse Career Research in Customer Service
Customer Service Career Research
Ameritech
Supported the Consumer Sales Organization in the attainment of its annual revenue objective of $5.4 billion. Led team of ten staff members who were responsible for all elements of sales results tracking and reporting, objective setting and sales forecasting, sales incentive and recognition programs and strategies in support of revenue objectives for fifteen call centers across a five state Ameritech region.
Avg. Salary: $153,801 · Company Rank: Not Available
American Express Company
Director in the inbound Call Center operation of eight hundred telephone representatives. The Call Center handled 15 million customer service related calls annually. Directly responsible for staff of ten supervisors and 150 telephone service representatives as well as Project Management.
Avg. Salary: $153,801 · Company Rank: 4.0 out of 5
Mpathy Medical Devices, Inc.
sales support liaison, inventory management, order fulfillment, maintenance of CRM system, problem resolution, revenue forecasting, sales reporting, customer service, development of Marketing communications, invoicing, fostering client relationships, assistance in revenue acquisition, trade show planning and coordination, as well as other projects as assigned.
Avg. Salary: $60,000 · Company Rank: 4.0 out of 5
Fidelity Investments
Managing and maintaining approximately two thousand broker dealer relationships with Fidelity in the northern Illinois and southern Wisconsin areas, making proactive sales calls to identify and satisfy client needs, educating and supporting clients while prospecting for new business in order to surpass a $27.5 million dollar monthly sales goal, retaining and developing existing clients, arranging meetings with brokers and m...
Avg. Salary: $60,000 · Company Rank: 3.0 out of 5
Fidelity Investments
Generating leads and sales opportunities as well as presenting product and service information through inbound calls, helping to maintain broker relationships with Fidelity, and participating in a weekly Sales Excellence competition. Additionally, attending three Sales Excellence Finals and earning first place on two occasions.
Avg. Salary: $60,000 · Company Rank: 3.0 out of 5
Fidelity Investments
Ensuring best in class customer service through inbound calls, maintaining call quality levels, and participation in weekly Service to Sales Excellence competitions. Additionally, attending two Service to Sales Excellence Finals and earning second place on two occasions.
Avg. Salary: $60,000 · Company Rank: 3.0 out of 5
Ellen Meyer Management
Worked in the office as an intern for the summer and gained valuable sales and management experience by answering phone calls from established movie and television star clients, setting appointments that were required, filed papers, and gave input on movie and television scripts. I have displayed exceptional verbal and communication skills with my employer, as well as, with the company's clients. I dealt with numerous clien...
Avg. Salary: $0 · Company Rank: Not Available
Whittier College
-Worked with the head Athletic Director at Whittier College in teaching the fundamentals of different sports. I taught children ages 4 -12 how to play basketball, as well as, lead by example with leading in camp skills, drills, and discussions. I gained valuable leadership qualities from leading and teaching campers, as well as, my fellow employees how to run a camp properly. Also I worked the front desk of the fitness cent...
Avg. Salary: $0 · Company Rank: Not Available
Vanguard Group
As a FINRA Series-6 and -63 licensed representative, provided premiere quality inbound call-center client services for high-net-worth clients.
Avg. Salary: $0 · Company Rank: Not Available
Philadelphia Biblical University
(Part-time) Served as an effective member of the Graduate and Undergraduate Enrollment Management team by assisting the Academic Communications Manager, in responsibilities including: • Daily performance of the admissions-inquiries and applicant-data entry/processing and mail merging/processing, ensuring timely, quality-controlled generation of student recruitment correspondence. • Monthly report update of the marketing ...
Avg. Salary: $0 · Company Rank: Not Available
