Browse Career Research in Customer Service
Customer Service Career Research
MACYS
CUST SERV,CASHIER
Avg. Salary: $0 · Company Rank: Not Available
CLIENTLOGIC
CUST SERV,COMPUTERS,PHONES
Avg. Salary: $0 · Company Rank: Not Available
FOXY FINE FINISHES
CUST SERV,COMPUTERS,PHONES
Avg. Salary: $0 · Company Rank: Not Available
TeleServices Direct
Lead service operations for company providing outsourced marketing solutions. Coordinate and oversee marketing projects from inception to conclusion. Manage direct staff of 4 Project Directors and indirect staff of 250 agents. Oversee project resources and timelines. Monitor project performance, quality, program standards, and budget to ensure client satisfaction and profitability. Manage annual budgets of clients totaling ...
Avg. Salary: $120,000 · Company Rank: Not Available
Conseco
Oversaw activities and performance of 80+ associates providing services for life, health, and annuities insurance products. Trained and motivated staff to effectively handle 1.2 million phone calls. Assessed and implemented managerial process improvements. Identified and eliminated redundancies. Improved oversight, collection, and utilization of call center data. Met company goals in all areas, including communications, pro...
Avg. Salary: $120,000 · Company Rank: Not Available
Humana Healthcare Plans
Led daily claims processing of 1 million claims per year and customer service activities of 80 associates for managed care network and various specialties, including home health, physical therapy, hospital based providers, durable medical equipment suppliers, and general and specialty surgery. Held accountability for departmental budget of $3 million. Analyzed quality issues; trained and developed staff. Served as primary l...
Avg. Salary: $120,000 · Company Rank: Not Available
Wellpoint
Answering incoming calls from doctor's offices for precertifications for radiology tests.
Avg. Salary: $27,000 · Company Rank: Not Available
Macy's
Responsible for resolving customer inquiries regarding credit card billing, sales and service using professional customer service skills via email and live chat. Responsible for answering and resolving issues regarding credit card billing inquiries such as payments, returns and sales using professional customer service skills via email and live chat. Being cross trained in billing adjustments to assist our Billing Adjustmen...
Avg. Salary: $27,000 · Company Rank: Not Available
Otis Spunkmeyer
Responsible for the sales and representation of Otis Spunkmeyer products to current customers and prospective customers via inbound and outbound calling. The CRA is the major factor in building incremental sales and increasing the OSI customer base. Continually identify new opportunities for increasing sales. Plan work day so that all calling goals are met and exceeded by completing all scheduled calls each day and assistin...
Avg. Salary: $27,000 · Company Rank: Not Available
PharmaCare Direct
Taking inbound calls from Medicare members and Pharmacist. Assisting members with their prescription plan. Assist pharmacists with filing members claims for their prescriptions. Quoting prices of medication to the members. Assisting member in locating pharmacies in their area.
Avg. Salary: $27,000 · Company Rank: Not Available
