Interested in finding more jobs in Mason, OH? Click Here to create a Climber profile today!
Macy's Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Macy's:
Responsible for resolving customer inquiries regarding credit card billing, sales and service using professional customer service skills via email and live chat. Responsible for answering and resolving issues regarding credit card billing inquiries such as payments, returns and sales using professional customer service skills via email and live chat. Being cross trained in billing adjustments to assist our Billing Adjustments Department. And to be able to do adjustments for customers when we get their email. I take technical assistance phone calls for Macys.com website. I assist our customers in navigating the website.
What they like about Macy's:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Typing 40-50 wpm, Incoming/Outgoing Calls, Email Customer Service, Live Chat Customer Service, Customer Service
Skills
Information about Macy's
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $27,000
These are some of the questions we asked our climbers about their experiences with Macy's:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
