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Macy's Work Values
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Daily Duties at Macy's:
Responsible for resolving customer inquiries regarding credit card billing, sales and service using professional customer service skills via email and live chat. Responsible for answering and resolving issues regarding credit card billing inquiries such as payments, returns and sales using professional customer service skills via email and live chat. Being cross trained in billing adjustments to assist our Billing Adjustments Department. And to be able to do adjustments for customers when we get their email. I take technical assistance phone calls for Macys.com website. I assist our customers in navigating the website.
What they like about Macy's:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Typing 40-50 wpm, Incoming/Outgoing Calls, Email Customer Service, Live Chat Customer Service, Customer Service
Skills
Information about Macy's
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $27,000
These are some of the questions we asked our climbers about their experiences with Macy's:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
