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Macy's Work Values
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Daily Duties at Macy's:
Responsible for resolving customer inquiries regarding credit card billing, sales and service using professional customer service skills via email and live chat. Responsible for answering and resolving issues regarding credit card billing inquiries such as payments, returns and sales using professional customer service skills via email and live chat. Being cross trained in billing adjustments to assist our Billing Adjustments Department. And to be able to do adjustments for customers when we get their email. I take technical assistance phone calls for Macys.com website. I assist our customers in navigating the website.
What they like about Macy's:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Typing 40-50 wpm, Incoming/Outgoing Calls, Email Customer Service, Live Chat Customer Service, Customer Service
Skills
Information about Macy's
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $27,000
These are some of the questions we asked our climbers about their experiences with Macy's:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
