Customer Service Manager Career Research and Resources
Liberty Alarm Services, LLC
? Directly supervised forty-five inside associates, five field technicians, and the service coordinator. ? Received inbound calls requesting technical support, service appointments, and balances owed. Up-sold products and services to new and existing clients. ? Created and maintained several excel spreadsheets including a performance metric to track my department’s productivity, and effectiveness in the field. Our avera...
Avg. Salary: $35,000 · Company Rank: 5.0 out of 5
Pontiac Paper Company, inc
? Received calls from college book stores to fill orders for examination books. Answered customer questions. Took escalated calls from customer service reps with regard to the Blue Book orders, delays, substitutions, etc. Quoted shipping charges and time frame for delivery. ? Started new accounts, and re opened inactive accounts for Blue Book customers. ? Managed staff of six full-time and four part-time associates. Revi...
Avg. Salary: $35,000 · Company Rank: 5.0 out of 5
Trans Union Credit Bureau
• Handled confidential credit and personal information. Complied with State and Federal guidelines as governed by the Fair Credit Reporting Act • Assisted in training and mentoring new hires. • Provided tech support, and assisted consumers in navigating our web site • Took over-the-phone credit card orders for credit reports and scores. • Took in excess of 15 calls per hour with 95% accuracy. Responded to consumer inqu...
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
connextions
Avg. Salary: $20,000 · Company Rank: Not Available
Att Home Health Care
Provide and assist client to maintain client’s personal health and safety
Avg. Salary: $28,000 · Company Rank: Not Available
Wells Fargo Home Mortgage
Reviewing and Shipping ADI Non-Conforming loans, including the creation of transmittal documents for pocket folders and single documents. Managed loan documentation audits to ensure required criteria are met prior to processing
Avg. Salary: $28,000 · Company Rank: Not Available
Metropolitan State University
Provided counseling and consultation services to students on applicable school policies and procedures. Responsible for data entry accuracy and database maintenance. Prepared and processed job postings
Avg. Salary: $28,000 · Company Rank: Not Available
Life Time Fitness
See resume as Operations Manager
Avg. Salary: $34,000 · Company Rank: 2.0 out of 5
Hardees Food Systems
Troubleshooting & coaching in operations, sanitation, and customer perception issues in various restaurant locations, charged with developing a training restaurant location in Tampa. Recruited and developed complete management and hourly staff. Managed in-store marketing/promotions with local radio stations
Avg. Salary: $0 · Company Rank: 2.0 out of 5
Blockbuster Video
Mastering Blockbuster specific processes, including retail merchandising skills and loss prevention techniques that differ from those employed by the food industry. In addition, BBV specific customer service procedures and concepts, and all other requirements of managing a retail business. Recruited and developed complete management and hourly staff in two locatio
Avg. Salary: $0 · Company Rank: 2.0 out of 5
