Customer Service Manager Career Research and Resources
tw sports
Customer service team leader
Avg. Salary: $22,800 · Company Rank: 4.0 out of 5
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Responsible for overseeing a top producing store,managing 15-35 employees at a time. Working manager in high energy, fast paced,customer service enviroment. Accurate scheduling&budgeting,banking, shipment and merchandising was done on a daily basis.
Avg. Salary: $38,000 · Company Rank: 4.0 out of 5
Macy's Department Store
Schedulung staff, staying with in corporate payroll budget. Resolved disgruntled customers complaints effectively in a timely manner. Safety chairman. Monitored facility for unsafe issues. Ordered supplies, documented all accidents in the store.
Avg. Salary: $38,000 · Company Rank: 4.0 out of 5
Hertz
Analyzing the availability of vehicles at assigned locations to determine which movements must be made; discusses vehicle availability and expected rentals with each location, and recommends changes to reservations as needed. Coordinating the shuttling of vehicles based on calculated priorities and location need. Preparing monthly forecasts to determine fleet trends, movements, and needs. May partner with Fleet Analysts to...
Avg. Salary: $48,000 · Company Rank: 5.0 out of 5
Circuit City
Managing and motivating a team to increase sales and ensure efficiency; managing stock levels and making key decisions about stock control; analyzing sales figures and forecasting future sales volumes to maximize profits; analyzing and interpreting trends to facilitate planning; using information technology to record sales figures and for data analysis and forward planning; dealing with staffing issues: interviewing potenti...
Avg. Salary: $48,000 · Company Rank: 5.0 out of 5
PAPA T's Italiano
Promote and maintain positive relations with all contacts,customer and potential customers. Entrusted with handling deposits, withdrawls, verifying cash and endorsements and giving customers their receipts. Perform as a team meber in allocating and coordinating work flow.
Avg. Salary: $20,000 · Company Rank: 4.0 out of 5
Auto Rain Sprinkler Contracting
•Repairman •Handle daily work orders in a timely manor. •Sprinkler system repair, troubleshoot. •Install sprinkler system components to specific needs of commercial and residential needs
Avg. Salary: $26,000 · Company Rank: 2.0 out of 5
Ambassador Programs, Inc
•Responsible for providing operational support to clients. •Monitor real-time ACD and overall line group call volume and statistics, looking for spikes, trends and evaluating staffing levels in relationship to volume. •Gate and assign staff using CISCO software. •Communicate issues affecting call volume in relation to staff. •Monitor employees’ production to maximize efficiency.
Avg. Salary: $26,000 · Company Rank: 4.0 out of 5
West Business Services
•Coordinate with Account Services and Branch management staff to ensure client goals are maintained daily. •Monitor real-time ACD and overall line group call volume and statistics, looking for spikes, trends and evaluating staffing levels in relationship to volume. •Gate and assign staff using Spectrum , Blue Pumpkin, and proprietary software. •Prepare and distribute daily production reports to all appropriate parties an...
Avg. Salary: $26,000 · Company Rank: 4.0 out of 5
Sears Roebuck & Co.
•Successful in generating new business and increasing sales volume. •Ability to manager a variety of retail store departments with a diverse staff. •Work effectively with a wide range of personalities; personable and persuasive; able to build instant rapport. •Complete department/floor merchandising; created attractive displays to promote impulse purchases. •Establish excellent relations with customers and encourage the...
Avg. Salary: $26,000 · Company Rank: 4.0 out of 5
