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West Business Services Work Values
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Daily Duties at West Business Services:
•Coordinate with Account Services and Branch management staff to ensure client goals are maintained daily. •Monitor real-time ACD and overall line group call volume and statistics, looking for spikes, trends and evaluating staffing levels in relationship to volume. •Gate and assign staff using Spectrum , Blue Pumpkin, and proprietary software. •Prepare and distribute daily production reports to all appropriate parties and review all reporting information compiled for accuracy prior to distribution. •Perform a wide variety of general clerical functions and preparing reports in a timely and accurate manner, ensuring adherence to company policies and procedures while adhering to deadlines
What they like about West Business Services:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Information about West Business Services
Company Rank: 4.0 out of 5
Average length of employment : 5 years
Average salary of employees: $26,000
These are some of the questions we asked our climbers about their experiences with West Business Services:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 2.0 | |
| I would work for this organization again. | 2.0 | |
| I feel employees are fairly compensated. | 3.0 |
