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Online Resumes with "ticketting"
General
PROFESSIONAL SUMMARY I am an experienced and proven leader who believes in good communication, departmental collaboration, a good listener with it comes to hearing the voice of the employee, a strong desire to deliver world class customer service, a visionary who manages change and growth in an organization and most of all demands a high level of professionalism from the people who work for me. I have extensive technical ma...
Tags for this Online Resume: Call Center, Voice, Ethernet, Management, Project Management, Sales, Sales Training, Training, Honeywell, Hub
Network Engineer
Duties, duties include but not limited to: * Expert understanding of the following Cisco Unified Communication Products: Cisco Contact Center (UCCE) technologies, including centralized ingress, CVP, VXML, ICMand UCCE/UC integration. * Experience with Call Manager Unity and Unity Connection, Cisco Emergency Responder. * Understand the Cisco Unified Contact Center product portfolio and platform architecture * Configured Cisco...
Ideal Companies: Apple computer , Amazon, 1959
Tags for this Online Resume: SAN (Storage Area Network), Blackberry, Citrix, Configure, NOC, Satellite, Security, Servers, Systems Operations, Unified Contact Center Enterprise
Business Analyst
-Profile: * SAP Certified in sale & Distribution & Customer Service (EAM) Module & MBA in Sales & Marketing. SAP functional consultant 13+years business process & configuration experience. * 5 project implementation experience including 3 full cycle implementations and 2 support & upgrade projects. * Configuration & support knowledge in SAP Sales & Distribution & Customer service module (PM). Expertise in OTC process, Tax d...
Tags for this Online Resume: SAP, Support, Billing, Management, Marketing Management, OTC, Pricing, Scheduling, ABAP, Asset Management
Programmer - 0 Years of Experience
Qualifications Good troubleshooting skills and problem solving. Reliable, dependable, and hard working. Bilingual: English/Spanish. Epicor Implementation team member ETL data from current system into Epicor ERP. Create/modify standard reports to reflect ours (Electroid Company standard reports). Create queries: Inner/Left/Right Outer joins using SQL Server. Customize Epicor Forms and Dashboards/reports creation. VBA Access ...
Tags for this Online Resume: Cobol Programming Language, Manufacturing, Microsoft Visual Basic 6.0, Bilingual, VBA Access
System Administrator
SUMMARY Information Technology professional with 22 years' total experience in the Computer Sciences field. Highlighting the past 8 years with Enterprise Mobility Management administration as well as additional 8 years of Life Cycle Management of customer facing revenue generating systems including ticketing workstations and ticketing kiosk. Current successes include implementing and maintaining multiple Mobile Device Manag...
Tags for this Online Resume: Support, Infrastructure, Apple, Disaster Recovery, Encryption, Imaging, Inventory, Logistics, MAM, Management
Manager - 15 Years of Experience - Near 77384
SUMMARY OF QUALIFICATIONS Performance driven Operations and Project Manager Professional with a high level of skills to include excellence in leadership, written and verbal communication, customer service, as well as strong problem solving abilities. Extensive project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects. General Management Qualifications * Capa...
Tags for this Online Resume: Support, Planning, Microsoft PowerPoint, Management, Pc, Personal Computer, Recruiting, Adobe, Adobe Acrobat, Billing
Customer Service Supervisor - 15 Years of Experience - Near 20165
Career Summary: * More than 15 years of world-class experience in delivering Information Technology services such as Help Desk support, videoconferencing, Audio-Visual services, Telepresence and various aspects of VTC support. Telecom Analyst II / Unified communications Engineer Lead. United States Citizenship & Immigrations Services (USCIS) / Department of Homeland Security (DHS): SPEDI Contract- INFOZEN-CACI November 2016...
Tags for this Online Resume: Acceptance Testing, Disaster Recovery, Documentation, Network Administration, Networking, Quality, Quality Assurance, Test, User Acceptance Testing, Infrastructure
Property Site Manager - 20 Years of Experience - Near 22041
Summary Talented and creative Maintenance Supervisor with more than 15 years of experience coordinating and supervising the work of employees in the general maintenance and upkeep of building, grounds, and equipment maintain electrical, plumbing, mechanic, and related systems. Kettler Falls Church VA * Tech III Supervisor April 2015- Present * In charge of replacing all appliances * In charge of repairing all appliances Res...
Tags for this Online Resume: HVAC, Scheduling
Manager - 15 Years of Experience - Near 55449
COVER LETTER: Dear Sirs: I would like to explore the possibility of joining your organization. The enclosed resume and letters of reference will furnish you with information concerning my background and qualifications. AA associates in applied science University of Laverne CA 1986 I am a FAA licensed airframe and power plant technician A&P 1986 Graduate of Wilkens electronics with certification as an R&E technician 2000 Dev...
Tags for this Online Resume: Airlines, Budgetary, Communication Skills, Documentation, Electronics, Endeavor, Management, Monthly Operational Reports, Oracle Parallel Server, Payroll
System Engineer
Professional Summary: * 7+ years of experience in IT and around 4+ years' experience in DevOps/Build & Release, Linux/Unix administration which includes strong experience in Automating, Configuring and deploying instances on AWS cloud environments, Java and J2EE, Web Services (SOAP, RESTFUL, WSDL, Axis), JavaScript, XML and JMS. * Strong fundamental understanding of platforms: Linux (Ubuntu, RHEL & CentOS) also XP/Vista/7/8...
Tags for this Online Resume: Information Technology, Install, Java Programming Language, Jenkins, Linux, Management, Maven, Oracle, Redhat, Sun Solaris Operating System
Operations
AREAS OF EXPERTISE * Contributed to CMS growth from $1M revenue in 2006 to $33M in 2017, with a 45% profit margin * Maintained and supported Cisco's IP Telephony and Contact Center Enterprise, as well as all related Cisco IP telephony infrastructure * Knowledgeable in Cisco Tools/Applications, including CUCM, CUC, CUCDM, WebEx, Routers, Switches and Cisco Presences * Onboarded and supported numerous Enterprise/HCS Fortune 5...
Tags for this Online Resume: Documentation, Troubleshooting, Applications, Cms, P&L, Gateways, Support, Technical Support, Telecommunications, Voice
Not Listed
*2002-2004 Provider of corporate incentive, reward and recognition programs.
Tags for this Online Resume: Retail, Management, Business Development, Program Management, Distribution, Planning, Property Management, Services, Strategic Planning, Airlines
