Description
SUMMARY Information Technology professional with 22 years' total experience in the Computer Sciences field. Highlighting the past 8 years with Enterprise Mobility Management administration as well as additional 8 years of Life Cycle Management of customer facing revenue generating systems including ticketing workstations and ticketing kiosk. Current successes include implementing and maintaining multiple Mobile Device Management infrastructures, Mobile Application Management systems, Mobile Content Management, BYOD initiatives and complete Life Cycle Management of thousands of deployed mobile devices. Most recently managing over 5000 mobile devices running on MobileIron MDM and Apperian MAM platforms for a major nationwide travel organization. Supervision of a mobile device repair Depot providing deployment, device imaging, break fix, logistics and inventory management. Expert knowledge of Android and Apple OS running within MobileIron and Apperian environments. In additional to managing mobile devices and backend systems, Stephen has led multiple nationwide deployments as well as provided strong leadership to teams of IT professionals. As with all mobile device projects, Stephen has vast experience with ATT and VERIZON business portals, reporting and billing. In addition to Amtrak, Stephen has an additional 6-year history as a Project Manager, Systems Engineer and Life Cycle Management consultant for US Navy.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Amtrak | Principal Technologist Amtrak Station Support Support Manager | 1/2011 - 12/2017 |
| Impact Innovations Group Llc | Consultant To U.S. Navy | 1/1996 - 3/2002 |
Accomplishments
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