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Online Resumes with "ticketing systems"



Database Administrator - 7 Years of Experience

PROFESSIONAL SUMMARY * Experience in Installation, Configuration and Monitoring of Oracle Server on UNIX, Linux, AIX and Windows Environments. * Experience in Configuring and tuning of Oracle Real Application Cluster (RAC), CRS & ASM for high availability database. * Development and implementation of Enterprise database services standards, guidelines, processes & procedures, and best practices. * Good Experience in upgradin...

Tags for this Online Resume: Oracle, Oracle PL/SQL Programming language, Structured Query Language, Toad, Configure, Enterprise Manager, GOLDEN GATE, IBM AIX, Monitoring, Install

System Engineer - 9 Years of Experience - Near 11207

SUMMARY OF QUALIFICATIONS * Install, configure and management of Microsoft Server 2003, 2008R2 and 2012R2, Endian Firewall, SQL Server 2008, Mac & Windows troubleshooting and repairs. Manage users and groups in Active Directory. * Proficient in ServiceNow ticketing systems, Counter point SQl, Citrix, Microsoft Dynamics, Office 365 administration and basic PowerShell experience. * Install and configure VMware Server, Veeam B...

Tags for this Online Resume: Microsoft, Microsoft Windows, Active Directory, Domain Name System, Email, Microsoft Active Directory, Networking, Operating Systems, Services, Software

Developer - 7 Years of Experience - Near 92126

Career Highlights: * Maintained active communication with customers that resulted in high customer feedback ratings. * Designed and developed a fetcher framework to unify the fetchers * Earned appreciation from client due to on time, high quality deliverable. Software Engineer June 2013 - Jan 2014 Infosys, Mangalore, India * Involved in requirements gathering meetings for CORE Application. * Server side coding and developme...

Tags for this Online Resume: Java Programming Language, Software, Java 2 Enterprise Edition (J2EE), Extensible Markup Language (XML), JUnit, Struts, Apache Lucene, Code Review, Coding, Framework

Featured Profile

Director, Food Services

Dynamic Food Services Director with more than 10 years of facility food service experience. Demonstrated expertise managing demanding departments at multiple sites. Proven experience planning and managing food service operations and meal services, while maintaining a 98% customer satisfaction rating. Pragmatic Director specializing in driving companies to capture, grown and sustain profitability and market share. Skilled at...

Ideal Companies: Sysco, Coca-Cola, Nestle

Tags for this Online Resume: Policies and Procedures, Support, Planning, Purchasing, Financials, Nursing, Management, Budgetary, Patient Care, Procurement

Help Desk Specialist - 18 Years of Experience - Near 91606

PROFESSIONAL SUMMARY Professional Technical Support Analyst with more than 20 years proven troubleshooting experience. Diligent in troubleshooting technical issues to identify root causes and prevent recurrence, I am skillful in analyzing business needs and executing procedures to meet those needs. Experienced with logging service calls through BMC ticketing system. * Managed accounts through Active Directory. * Established...

Tags for this Online Resume: Configure, Microsoft, Networking, Wireless, Inventory, Procurement, Support, Technical Support, Office 365, Desktop Computer, Active Directory, ITIL, Microsoft Exchange, Exchange, Microsoft Office

System Administrator - 10 Years of Experience - Near 92173

Profile System Administrator Sr. Adv From Aug. 2013 - Up to date Dell/NTT Data Sr. Wintel engineer for server deployment, configuration, support and monitoring. Involved in the design and deployment for application infrastructure, including hardware purchase, remote configuration and deployment. As a service engineer, tasks included support, maintenance, troubleshooting, DR drills and life cycles activities for infrastructu...

Tags for this Online Resume: Active Directory, VMware, Citrix, Configure, Dell, English Language, HP, Infrastructure, Microsoft, Microsoft Active Directory, Windows

Help Desk Specialist - 4 Years of Experience - Near 84117

SUMMARY Full-Time Student/Electronics Technician Nov 2015 - Present Highly knowledgeable and experienced delivering excellent * Completed U.S. High School degree. customer service. Extremely * Completed Electronic Technician Certificate. reliable with a strong work ethic and able to work independently and deliver consistent results on Consultant (For Borders Melons LLC, Rainwater, Gibbs & time. Works well with multi- Wright...

Tags for this Online Resume: Hardware/Systems, Help Desk, Troubleshooting, Customer Service, Cisco, Cisco Router, Cisco Routers, Reliability, Router, Routers

Tester - 4 Years of Experience - Near 94605

Qualifications Profile Multifaceted, innovative, and highly motivated IT professional, with hands-on experience in software quality assurance methodologies, tools, and processes software development and project management. Adept at employing cutting-edge best practices and principles in ensuring on-time completion of deliverables. Known for excellent analytical capabilities with the ability to develop and implement differen...

Tags for this Online Resume: Quality Assurance, Test, Software, Software Development, Test Cases, Acceptance Testing, ADA, Ada Programming Language, Adobe, Adobe Acrobat

Help Desk Specialist - 18 Years of Experience - Near 94541

Professional Summary Technical Support Professional, with 16+ years of experience at AT&T Entertainment & Internet Services. Motivated and success driven with the ability to work as an individual or in teams, to improve the company image. Dedicated to exceed organizational performance goals and outstanding customer service in a fast-paced call center environment. Highlighted Skills * Knowledge of networking essentials, incl...

Tags for this Online Resume: Multitasking, NOC, Connectivity, Modems, Networking, Routers, Team Lead, Troubleshooting, Call Center, Customer Service, CRM, Remedy, Technical Support, Alameda County, Contra Costa County

Network Administrator - 6 Years of Experience - Near 75038

SUMMARY: * Cisco Certified Network Engineer with almost 8 years of professional experience in Network security engineering, performing Network analysis, design, Implementing, capacity planning with focus on performance tuning and support of large Networks. * Experience in Cisco Routing, Switching and Security with strong Cisco hardware/software experiences with Cisco Routers such as 1900, 2900, 3900, Cisco ASR-1k/9k, Cisco ...

Tags for this Online Resume: Cisco, Border Gateway Protocol, Configure, Management, Open Shortest Path First IGP, Routers, Security, Switches, Troubleshooting, Associate of the Society of Actuaries

Featured Profile

Team Leader\Project Manager - 20 Years of Experience - Near 08822 Will work in Jersey City and NYC

PROFESSIONAL SUMMARY Innovative, performance driven IT leader with a 20 year track record of success. Motivated Professional, highly skilled in managing priorities, identifying critical issues and delivering positive results on time and on budget. Consistently identify and implement processes and procedures that save money and improve performance outcomes. Proven skills in: Global Multi-Site IT Project Management * Vendor M...

Ideal Companies: Insurance Companies, Pharmaceuticals, Banking\Financial

Tags for this Online Resume: Process Engineering, Team Lead, Microsoft Windows, Management, Corrective Actions, Customer Service, Email, Microsoft Office, Operating Systems, Application Management, Problem Management SWAT, Vendor Management, Help Desk Management, Business process management, VMWARE, Project Design, Project Management, Right Fax, Change Management, Patch Management, Taking Charge, WIndows Server, Application Manager, Enterprise Support, Business Anyalist, Team Leader, Help Desk Manager, HP Servers

Administrator - 20 Years of Experience - Near 20016

AREAS OF EXPERTISE * Project Management * Conference Coordination * Leadership * Budget/Accounting * Training/Education Management * Administration * Strategic Planning/Analysis * Organizational Compliance * Logistical Support * Team Coordination * Collaboration * Analytical Thinking PROFESSIONAL E XPERIENCE FOOD AND DRUG ADMINISTRATION, OFFICE OF INFORMATION TECHNOLOGY JUNE 2015 - NOVEMBER 2015 WHITE FLINT, MD (POSITION VI...

Tags for this Online Resume: Management, Accounting, Acquisitions, Budgeting, Compliance, Information Technology, Leadership, Planning, Procurement, Project Management