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Online Resumes with "remedy "
Help Desk Specialist - 20 Years of Experience - Near 11580
Professional Summary As a Supervisor/Team Lead bringing extensive call center experience in inbound, outbound and blended environments. Strength in training and development, client relations and problem solving. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. Exceptionally capable Computer User Support Specialist with over 20 years practice troubleshooting complex end-user...
Tags for this Online Resume: Gateway, Diagnostic Tools, Support, Technical Documentation, Technical Support, Best Practices, Documentation, Remedy, Security, Team Lead, it jobs
Tester - 20 Years of Experience - Near 20745
SUMMARY: Test tool suites, Web/API test, QA, IV&V, Defects, Project management, requirements, systems analysis, ETL. Test Engineer, Systems Analyst, BA, CM, project manager, tech writer. Test plans/Shell scripts/reports. POSITION/DUTIES: Senior Test Engineer. Did analysis & API testing, CM on Multiple Device Management System (MDMS) COTS product by vendor WR Systems. Ran meetings created Data Flow Diagrams test plans proced...
Tags for this Online Resume: Microsoft Office, Web, Netscape, Reliability, SDLC, Unix, Oracle, Structured Query Language, Management, Microsoft Internet Explorer, sql, agile, html, software, it jobs, javascript, linux, c++, c#, java
Software Engineer - 20 Years of Experience - Near 08110
ACCOMPLISHMENTS Formalized SQL Injection Development and Testing Standards. When tasked with testing APIs in Diva for SQL Injection vulnerabilities to meet security requirements, researched and developed a plan to test the product using manual and automated methods. Documented the testing procedures and recommended remediations in a white paper that was published on the group's forum. Formalized and Developed Automated Test...
Tags for this Online Resume: Software, Automation, Java Programming Language, Asset Management, bash, Dos, Extensible Markup Language (XML), Install, Integrate, Management
Educational Administrator - 20 Years of Experience - Near 60106
Career Highlights Regional Award Recipient for greatest percentage of growth, attainment, and overall scores on state standardized tests * Designed and implemented units of study using the Understanding By Design (UbD) framework for diverse learners, including ELL, emerging, and special-needs students, proven effective by a data study analysis a trend in gains on standardized tests * Held monthly staff informational meeting...
Tags for this Online Resume: Microsoft PowerPoint, SES, Framework, Science, Services, Training
Special Education Teacher - 9 Years of Experience - Near 07607
SUMMARY OF RELATED PROFESSIONAL ACHIEVEMENTS * Successfully managed classrooms in a variety of settings, including, resource, self-contained, and In-Class Support * Utilized manipulatives as a multisensory tool to learning * Regularly schooled students in developing their Executive Functioning skills * Applied students' goals and objectives, as per documented Individualized Education Plans, to lesson planning and instructio...
Tags for this Online Resume: Microsoft Office, teacher, Special education
Project Manager
SUMMARY Information technology manager with expertise in analyzing and simplifying processes and troubleshooting the delivery of content to the web. Innovative thinker, enjoys mastering new skills and has a proven ability to learn quickly. Self-driven, works well independently or with a team. Extensive experience editing HTML, developing web content, and experience with DHTML, XML and other web authoring software. COMPUTER/...
Tags for this Online Resume: Compaq, Documentation, Training, Legacy, Personal Conferencing Specification (PCS), Publishing, Software, Troubleshooting, Integrate, html, interwoven
Quality Assurance Specialist - 18 Years of Experience - Near 97224
Summary of Qualifications: * Responsible for all mobile app testing iOS & Android, Portal automation using Selenium, Fitnesse, JavaScript * AWS device farm testing and physical device testing for all brands Sequel Pro for querying member test data * Lead the design and development team in the transition from Clear Quest to CA - Rally for the Enterprise Release Board Go / No-Go approvals for all Enterprise wide software rele...
Tags for this Online Resume: Project Management, Project Manager, Supply Chain, Systems Analyst, Asynchronous Transfer Mode (ATM), Banking Industry, CICS, Eti, Guardian, Guardian (Comm Net Sw), agile, sql, javascript, it jobs, software
Application Support - 7 Years of Experience - Near 78746
Tags for this Online Resume: Agile, BMC Software, Defect Tracking, Management, Quality, Quality Assurance, Quality Assurance Testing, Remedy, Support, Technical Support, sql, linux, javascript, c#, agile, html, software
Business Analyst - 20 Years of Experience - Near 17013
Customer Service / IT Specialist System Analysis S K I L LS /P R O F I L E: * CompTIA A+ Technician * CompTIA Network + Certified * CompTIA Security + Certified * MCP/MCDS Certified * Customer Service / Order Services Representative * Help-Desk Environment (Remedy, Magic Desk, School Dude) * SQL (TSO Spufi) * IBM Z/OS Mainframe E M P L OY ME N T /H I S T O R Y: Navy 2014 - Present Mechanicsburg, PA 17050 Salary: 30.57 per h...
Tags for this Online Resume: HR, Human Resources, it jobs, sql, agile, software, Use Cases, Application Development, Business Requirements, Cobol Programming Language
System Engineer - 20 Years of Experience - Near 76247
Take an active role in a new position. Would like to teach or learn more about the telecom industry.
Tags for this Online Resume: Tivoli, Training, Business Intelligence, Structured Query Language, Local Area Network, POS, Remedy, Wide Area Network, Asynchronous Transfer Mode (ATM), Bilingual, html, software
Business Analyst - 10 Years of Experience - Near 20817
Tags for this Online Resume: Software, Systems Analyst, Extensible Markup Language (XML), Javascript, Management, Structured Query Language, Data Management, Data Modeling, Modeling Experience, Remedy, software, html, agile, c++, it jobs, excel, vba, tableau, power BI, data visualization
Project Manager - 13 Years of Experience - Near 76034
SUMMARY Certified PMP with extensive and deep program/project management experience managing a range of products in a portfolio. Proven ability in financial planning in multi-national corporations, managing on-time delivery of Tier 1 and Tier 2 projects. Expert in managing the Software Development Life Cycle (SDLC) process. Proven ability in business process improvement. Proficient in the remediation of networks, service or...
Tags for this Online Resume: Applications, Program Manager, Infrastructure, Security, e-Commerce, Accounting, Airlines, Architectural, Compliance, Data Center Migration, software, linux
