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Online Resumes with "ivrs"



Quality Assurance Specialist - 7 Years of Experience - Near 75093

Professional SUMMARY * Over all 7 years of experience in the IT industry in Quality Assurance using Web based and Client/Server applications. * Knowledge of Healthcare, Pharma, Security and Biometric projects. * Key expertise includes testing Extensive experience in Manual and Automated testing using Selenium and defect tracking tools like HP Quality Center (ALM/QC), Bugzilla, JIRA and Bug Zero. * Conversant with all phases...

Tags for this Online Resume: Management, Oracle, Regression Testing, System Testing, Test, Software, JIRA, Microsoft, Microsoft ASP.Net, Microsoft SQL Server

Manager

ACCOMPLISHMENTS Manage all phases of projects using Microsoft Project- including design, implementation, and integration to existing system and developing testing scheme. Implement Systems and Medical Modalities such as Merge RIS, Fuji Synapse PACS, Powerscribe 360 Speech recognition and all type of medical modalities. Manage "Remote Radiology Project" offering radiology services to two hospitals. Establish and Manage Techn...

Tags for this Online Resume: Distribution, Management, Microsoft, Microsoft Project, Back Office, Data Warehouse, Forecasting, IBM, IBM AS/400, Integrate, it jobs, Project Manager, Strategist

Software Engineer

Summary * Full Stack .Net and SQL Server Developer who had 5-year experience in ASP.Net MVC, Web API, Web Service (SOAP and REST), WCF, LINQ, TFS, 12-year experience in C#/VB.Net/ASP.Net programming, 13-year experience in SQL Server developing (T-SQL), 7-year experience in BI Stacks (SSIS, SSAS, SSRS), more than 18-year experience in VBA programming, and more than 10-year experience in Data Analysis * Expert Software Develo...

Tags for this Online Resume: Accounting, Microsoft SQL Server, Structured Query Language, T-SQL, Forecast, Information Technology, Inventory, Logistics, MIS, Packaging

System Engineer

SUMMARY: * CRM implementations and CTI including: Genesys, Virtual Hold, Symon, Witness, Telephony@Work, Intervoice, Web Sphere and Rockwell, Edify, GVP 8.x IVR systems.

Tags for this Online Resume: Call Center, Documentation, Integrate, System Testing, Test, Interactive Voice Response, Siebel, AVAYA, Customer Relationship Management, Request for Proposal

IVR Developer

Tags for this Online Resume: Avaya IVR, Java, J2EE, Servlets, JSP, SQL

Project Manager - 20 Years of Experience

AREAS OF EXPERTISE * * IT Project Manager/Technology Delivery Manager * Infrastructure Technology Migrations * SD WAN Migrations * Life Cycle Process Creation * Voice and Data System Design * Solutions Planning & Engineering * IP and SIP Technology * Unified Communication * Voice Messaging * Hospitality Solutions * IVR Applications Design * Technical Presentations and Demonstrations * Voice Technical Support Engineering * W...

Ideal Companies: Verizon, Cisco, AT&T

Tags for this Online Resume: Communications, Computer Telephony Integration (CTI), Data Communications, Desktop Computer, Email, Engineering, Gateways, Infrastructure, Interactive Voice Response, Management

System Engineer

SUMMARY: CRM implementations and CTI including: Genesys, Virtual Hold, Symon, Witness, Telephony@Work, Intervoice, Web Sphere and Rockwell, Edify, GVP 8 .x IVR systems.

Tags for this Online Resume: Call Center, Documentation, Integrate, System Testing, Test, Interactive Voice Response, Siebel, AVAYA, Customer Relationship Management, Request for Proposal

Telecomm Specialist - 6 Years of Experience - Near 95623

Detail oriented IT professional with a penchant for process improvement. * 25+ years of experience delivering individual user and enterprise-wide solutions. * Thirst for understanding next-gen technology and how it may benefit the organization. * Ability to interface positively and influentially with management, staff and customers. Expertise * Customer Satisfaction * Maintenance and Support Management * Vendor Relations * ...

Ideal Companies: 1964

Tags for this Online Resume: Telecommunications, Automotive, AVAYA, Call Center, Computer Telephony Integration (CTI), Desk Top Support, Desktop Computer, Genesys, Information Technology, Interactive Voice Response

Project Manager - 15 Years of Experience - Near 94089

SUMMARY More than 15 years of Leadership and Project Management experiences in IT and Enterprise Communications across all cloud, virtual and on-premise technologies, ensuring the highest quality deliverables. Successful track record of rallying a team towards a vision and achievement of business goals and customer satisfaction. * Strategic success built on deploying advanced IT solutions for the customers. * Effectively ma...

Tags for this Online Resume: Applications, Communications, Consulting, Customer Relationship Management, Firepond Contact Center, Genesys, IBM, Install, Integrate, Management

Business Analyst - 0 Years of Experience

PROFESSIONAL SUMMARY * Results oriented IT professional with twenty-five years of experience leveraging technology & people to provide business solutions. * An accomplished IT Project Manager, Business Analyst, and certified Scrum Master with a demonstrated history of leading cross-functional application development and infra-structure projects in multiple industries. * Experience managing off-shore, on-shore, third party, ...

Tags for this Online Resume: Microsoft, Structured Query Language, Agile, Budgeting, Database, Management, Microsoft Visio, SalesForce, SCRUM, Test

Featured Profile

Managing Director - 20 Years of Experience

I am looking for an opportunity where I can continue to grow both personally and professional while at the same time providing guidance and expertise in developing and delivering business and technology solutions focused on improving operational efficiencies and driving a high quality, unparalleled customer experience.

Ideal Companies: Eli Lilly, Anthem, Seven Corners, Amazon, Salesforce, Angies List, CNO, Community Health, St. Vincent's,

Tags for this Online Resume: Customer, Service, Management, Leadership, Transformation, Operations, Business Development, Customer Experience, Business Process Outsourcing, Vendor Management