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Online Resumes with "escalations"
Seasoned Technical Support professional with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues.
Seasoned Technical Support manager with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues. I thrive on the challenge of improving customer experience, customer retention, and customer support process.
Ideal Companies: Samsung, GoPro, Facebook, Google
Tags for this Online Resume: ScrumMaster, LEAN Six Sigma, Knowledge Management, Project Management, Call Center Manager, Wireless, Firewall, VPN, Problem Solving, Leadership, Analytical, System Integration
Electrical Engineer, Quality Program Manager, Process Efficiency Expert, 20 years experience at HP
I am an experienced HP Storage supply chain quality engineer with a wealth of knowledge. I have greater than 15 years’ experience with Hewlett Packard storage supply chain engineering manufacturing and repair. I am well qualified: - Designing in quality, reliability, usability, serviceability, test and manufacturability. - Using quality tools such as Lean/6 sigma/Green Belt to characterize problems and define correct acti...
Tags for this Online Resume: Roseville, CA within 25 miles, Program manager, Product Engineer, Process Engineer, Quality manager, Escalations manager
Senior Supervisor with 20 plus years of customer service & sales in Telemarketing / call center backro
I am a positive, upbeat individual with 10 plus years of management experience, handling escalated issues, managing cs/Sales force to top level performance. Plus a successful sales background as a top performer.
Tags for this Online Resume: Supervisor, Call Center, Sales, Top performer, Manage others, Positive
Customer Service Supervisor-10 years experience. CEO for Publishing Co.-10 years
Career
Tags for this Online Resume: Sales Account Management, Escalations Lead, Supervising & Customer Service Lead Support, Team Leadership & Proficient in MS Word, Excel, PowerPoint , Coaching & Development, Effective Communicator & Listener
Business Systems Project Manager/Revenue Assurance Manager/Operations Analytics and Compliance Manager/Business Intelligence Consultant/Business Strategy and Program Management Consultant
To obtain a meaningful position in a revenue assurance, operations management, business intelligence, or analytical field that will foster the expansion and growth of existing skills and experience in revenue assurance, operations compliance and analytics management, business intelligence and strategy, and that supports a creative entrepreneurial drive.
Ideal Companies: Google, Vail Resorts, Blackstone, New Belgium, Level 3, Crocs, Noodles & Company, Chipotle, Einstein/Noah, Convergys
Tags for this Online Resume: Business Operations Analyst, Revenue Assurance
Senior Property Manager - 15 years experience - Residential - Community - Commercial
I am a high-energy, self-motivated and proven leader with twenty four years of experience managing projects and improving process, including twenty years of experience in the Consumer Lending segment of the mortgage industry; passionate about developing individual and team talent through dedicated coaching, mentoring and training practices that encourage continuous learning, performance excellence, diversity and inclusion. ...
Tags for this Online Resume: Six Sigma Certified, Project Management, Property Management, Loan Administration Manager
Health Care Manager- 13 years supervision-Philadelphia
I am an experienced supervisor who has over 12 years managing within two healthcare departments, Member and Pharmacy Services. Total staff consisted of twenty-eight employees. Responsibilities consisted of training and development, telephone monitoring, administrative functions such as performance improvement plans and performance appraisals. Handled conflict resolutions and escalation processes timely and etc.
Tags for this Online Resume: Philadelphia, Avaya, precertification, Department of Labor, Medical Terminology, mom
Relationship Manager with 12 years experience in the HCM industry
I am Customer Service Manager with over 12 years support experience handling customers issues/escalations and developing strong teams. Expertise in establishing and maintaining relationships with internal/external customers. I am a customer advocate!
Tags for this Online Resume: Atlanta, Custmer Service, Relationship Manager, Engagement Manager, Customer Success Manager, Business Analyst
Customer Service Supervisor - 6 Years of Experience - Near 91761
Focused results- oriented professional with over 20 years of experience. Areas of expertise include productivity;customer service;quality;and service level management.Demonstrated ability to build teams that deliver high levels of customer satisfaction while continuing to increase productivity.Technology savvy in typical business software applications,including MS office and PeopleSoft. A dedicated professional who builds e...
Ideal Companies: AT&T, Ford Kasier, United HealthCare
Tags for this Online Resume: Straight forward, advocate, Dependable, Clear and concise, Strong work ethics
Aircraft Mechanic - A&P License -Avionics Training
October 11th 2014 Aviation Recruiter: Dear Hiring Manager: With approximately 13 years in Aviation Maintenance between Rotary Wing (military trained) and Commercial Aircraft with an Aircraft Mechanic License and student Private Pilot Certificate. Possessing a combination of skills, personality ; a strong work ethic with a strong background in Windows operating systems. My resume highlights my ability/knowledge and...
Tags for this Online Resume: Aircraft Manufacturing, Airframe Powerplant Mechanic, Rivetting, Rotary Wing Maintenance, Aircraft Assembly, Avionics
Team Lead operations- 8 years of experiance, CFA qualified,Core accounting background,Reconciliation
Received “Going an Extra Mile” award from IBM India Pvt LTD for the excel performance in the project. Created back-up and shared the knowledge with other team members Got team award in the month of December’2010. Got an appreciation from the Client for handling the process without escalations.
Tags for this Online Resume: Account management, Finance, Handling team, Client interaction, Reconciliation, Accrual calculation and journal entry posting
The top IT OPERATIONAL EXECUTIVE
Very experienced in diverse leadership positions to earn progressive responsibility for all aspects of business
Ideal Companies: ANY
Tags for this Online Resume: Director, IT, IS, MIS, NMS, Data
