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Online Resumes with "customer experience customer care"
Jean Marie Johnson thinks systemically, acts pragmatically and influences lasting results
Jean Marie Johnson has worked with the Fortune 500, as well as small business entrepreneurs, for the past 20 years and specializes in aligning employee development with strategic objectives. With a unique background in Human Resources Consulting, People Development, and Communications, she has supported organizations in a variety of industries including: Health Care, Financial Services, Consumer Goods, and Relocation. A...
Ideal Companies: Consulting, training, healthcare, customer experience/customer care
Tags for this Online Resume: Organization change, employee engagement, employee and organization development, training
Managing Director - 20 Years of Experience - Near 21234
Consistent Regional Call Center Mgr -Customer Relations - Northeast & Southeast Regional Zone Call Center * Oversaw a staff of a hundred plus customer service operators at one of the largest, corporate call centers whilst managing several other key departments. Customer Experience, Customer Care, Quality Assurance Team, Outbound Sales, Commercial Sales, Online Chat Team, Dispatch Team, Service Tech Teams, Local Service Bran...
Tags for this Online Resume: Training, Analytical Skills, Financial, Financial Statement, Focus, Planning, Scheduling, Strategic Planning, Call Center, Management
