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Online Resumes with "call center software"
Project / Program Management - 32 years - Sr. Manager / Director IT, Call Center, Software Development, Customer Service, Supply Chain
Obtain a management position with a growth-oriented organization to fulfill organizational goals by using my 30+ years of leadership, technology knowledge and experience in this field.
Tags for this Online Resume: Project Manager, Program Manager, Director PMO, Sr. IT Manager, IT Director, Supply Chain, Call Center Director
Information Technology Manager - 20 Years of Experience - Near 48322
I am a dynamic Information Technology professional with over 20 years experience, the last nine of which have been at the Senior Leadership level working in the entertainment/hospitality industry. I am looking to use my technology experience and management ability to find the right challenge and opportunity in a fast paced, rapidly growing and changing environment where I feel I can do what I do best in helping to build a ...
Ideal Companies: Indian Gaming Casino's, Casino's, Microsoft, Any facility with IT
Tags for this Online Resume: MCP, XP Pro, Windows, Exchange, Ethical Hacker, Microsoft Suite, Manager, Executive, Experienced, Gaming, Cisco, Change Management, Detroit, Director, Information Technology, Security
Telecomm Specialist - 20 Years of Experience - Near 08854
Telecom engineer with 20+ years experience.
Tags for this Online Resume: AVAYA PBXs, Call Management Systems, Networks, voice mail, czll routing, Project Management, call acounting systems, call center software
Business Analyst - 20 Years of Experience - Near 84121
PROFESSIONAL SUMMARY * Over 2 decades of experience in the financial industry * Unique blend of analytical and technical skills * Extensive bank conversion and upgrade experience * Full line of branch automation solutions (Teller/Platform/CRM/Call Center) * Software requirements, design, development, implementation, test, deployment and support * All stages of System/Software Development Life Cycle (SDLC) * Highly effective...
Tags for this Online Resume: C++ Programming Language, ANSI, Ansi (Am Natl Stds Inst), C Programming Language, Database, Database Design, Professional Services, Relational Database, Services, Software, sql, c++, agile, html, software
Employment Interviewer - 6 Years of Experience
Areas of Expertise * Staff Training and Development * Hire personnel in accordance with company standards and according to labor and employment law * Administer salary and employee recognition * Conduct monthly, mid-year, and annual performance reviews * Manage departments composed of up to 120 staff members, to include interviewing, hiring, onboarding, training and guidance, discipline, and terminations * Project Coordinat...
Tags for this Online Resume: Call Center, Recruiting, Research, Retail, Communication Skills, Customer Service, Excellent Communication Skills, Fast-paced Environment, Firepond Contact Center, Focus, human resources, recruiter, customer service, hr, recruiting, employee relations, staffing
Accomplished Senior Level Call Center Operations, Customer Service, Collections
Seeking executive level position with organizations with large call center environments.
Tags for this Online Resume: Accounts Receivable, Customer Service, Call Center, Call Center Software Sales, Call Center Operations, Debt Buyer
Quality Assurance Specialist - 17 Years of Experience - Near 30041
Summary : QA Lead/Sr QA with over 16 years of software testing experience working with various industries like Credit card decisioning, Finance, Telecom, Call center software & Enterprise mobility management. Involved in entire QA Life Cycle, which includes Design, Development, and Implementation of the entire QA process. Certified Scrum master who worked in an Agile/Scrum environment alongside Development and Product Manag...
Tags for this Online Resume: Microsoft Windows, Genesys, JIRA, Query, Automation, Oracle, Test, Test Plans, ANT, Apache Ant
