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Featured Profile

VP Customer Services - Professional Services & Product Support

Seeking a Customer Service executive role (Professional Service and/or Product Support) which will be accountable for ensuring service is a competitive advantage that drives increased revenue, profit, customer evangelism, employee inspiration, and operational performance.

Ideal Companies: High Tech SW/HW/Network/Cloud - E.g., IBM, HP, Oracle, SAP, Microsoft, Google, Yahoo, AOL, Avid, Aspect

Tags for this Online Resume: Product Support, Professional Services, Operations Management, Customer Loyalty, Revenue and Profit Management, SaaS, NPS - Net Promoter Score, Turnaround Expert, Process Reengineering, Project Management, Operational Productivity and Efficiency, Employee Loyalty

Quality Assurance Specialist - 7 Years of Experience - Near 60090

Professional Summary Over 7 years of experience in the field of Software Quality Assurance testing across different domains like the capital markets, contact centers and travel. Has a rich blend of experience in Application testing, Product testing with sound knowledge in automation and test management tools. * Expert in Aspect's Advanced List Management (ALM) module with good expertise in installation, upgradation of diffe...

Tags for this Online Resume: C Programming Language, Quality Assurance, Test, Agile, Agile Methodologies, Agile methodology, Amazon Web Services, Applications, Asset Liability Management, Automation, agile