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Online Resumes with "User Support Branch Analyst Team Lead"
Application Support - 0 Years of Experience
SUMMARY: An experienced IT Service Management professional, I have ITIL version 3 certification. Also, I have experience in applying these best practices. Most recently, I worked in IT Change and Configuration Management, as well as Problem Management. As a part of my job responsibilities, I composed ITSM process documentation.
Tags for this Online Resume: Management, CIS (Ibm Customr Info Sys), Configuration Management, Configure, Documentation, Support, Training, Itil, Remedy, Development Initiatives
