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DIRECTOR OF SOFTWARE ENGINEERING

Highly skilled Software Product Manager with more than twenty years of progressive development experience. Proven Agile program/project management and coaching experience in software engineering and ecommerce/marketing. Skilled IT systems manager providing software engineering leadership to development teams for software testing, requirements definition and analysis. Solid development expertise for software products includ...

Ideal Companies: Digital River, Sapient Nitro, Amazon, Target, Overstock.com, AutoDesk, Disney World Parks and Resorts Online, Adobe, InfusionSoft, Apollo Group, US Airways, American Express

Tags for this Online Resume: Project Management, Program Management, Agile, Lean Six Sigma, Java, Python, SQL, HTML, Javascript, C, Rally, Jira, TFS, Windchill, Jenkins, Selenium, Microsoft Office, Rational Team Concert, AccuRev, Linux, UNIX, Microsoft Windows, iOS, SDLC, Test Driven Development (TDD), Scrum, Kanban, SaaS, IT Governance, e-commerce, Automation, Vendor Negotiation, Story Mapping

Entrepreneurial & Transformative Technical Program Manager

24 years of leading telecommunications operations, building high-performing teams, and generating company growth. Innovative, results-driven leader with extensive experience directing a variety of complex projects / programs for global telecommunication manufacturing and services solutions companies and their partners. Excels at driving profitable growth through relationship building, cross-functional team collaboration, st...

Ideal Companies: Verizon, Crown Castle, Comcast

Tags for this Online Resume: Documentation, Motorola, Process Improvements, Project Management, Project Manager, Call Center, Diagnostic Tools, Support, Switches, Microsoft Office, SharePoint, Visio, Google Docs, Google Earth, Google Sites, Fiber-to-Home, Cell Tower

More than eighteen years experience in customer support for Utilities Applications with recognized strengths in customer management, employee development, problem solving, trouble shooting, and planning and implementing proactive procedures and systems to

Experienced Customer Support Director, familiar with managing remote teams and using KPIs to develop, support and grow staff. Talent for escalation resolution and customer satisfaction. Seeking to contribute to growing organization.

Ideal Companies: Oracle, Amazon, Google,

Tags for this Online Resume: Documentation, Infrastructure, Policies and Procedures, Team Lead, Oracle, Project Management, Automation, Management, Support Professional

Dynamic and Experienced Leader in Insurance Operations and Technology

I am a strong leader with proven history of cultivating high performing teams and delivering results. Experienced at large project oversight, solving business challenges with technology, vendor management and influencing the culture. I have in depth knowledge of the health insurance industry. I am seeking a leadership opportunity that will allow me to continuously learn and contribute to the success of an insurance organiza...

Ideal Companies: United Health Group, Anthem, Neugen, SSM Health, American Family, Cognizant

Tags for this Online Resume: Automation, Billing, Budgeting, Document Management, Insurance, Management, Operating Budget, Portfolio Management, Process Improvements, Support

Experienced and Motivated Security and Law Enforcement Executive

Accomplished and motivated Law Enforcement Executive with over 25 years of experience in government, police law enforcement and security management, is eager to assume accountability for exceptional performance in a career management position to deliver profitable results to your organization.

Ideal Companies: Security Management, Federal Contractor, Law Enforcement Agency

Tags for this Online Resume: Security, Law Enforcement, Best Practices, Business Development, National Security, Manager, Director, MicroSoft Office

Experienced, Proactive, Collaborative Healthcare Revenue Cycle Executive

Senior Level Executive with over 25 years of proven leadership in Managed Care, Healthcare Reimbursement, Healthcare Revenue Cycle and Analytics. Experience in Hospital, Physician, Laboratory, DME, Home Health revenue cycle verticals. Lean Six Sigma trained with proven success directing cross functional teams to expand net revenue, control costs and ensure regulatory compliance. Highly skilled in the applications of healt...

Ideal Companies: Optum Health, nThrive, Parallon, Ensemble, Change Healthcare, Large Physician Practices, Hospital Revenue Cycle

Tags for this Online Resume: Assessments, Business Development, Insurance, Pricing, Accounting, Call Center, Financial, Financial Services, Services, Revenue Cycle, Account Management, Analytics, Workflow Optimization

Help Desk Specialist - 12 Years of Experience

Summary Information Technology communications specialist bringing superior design and debugging capabilities, innovative problem solving skills and dedication to quality. Accomplishments Streamlined both user-end and project deployment capabilities Improved imaging and deployment architecture Headed successful local and mobile projects well within testing and deployment schedules Consistently received a 100% rate of custome...

Tags for this Online Resume: broadband, Desk Top Support, Imaging, Lan/Wan, Local Area Network, Network Administration, Networking, Scheduling, Windows Server 2012, Certified Cisco Networking Associate, Certified Ethical Hacker, Windows Server 2008, Active Directory, Azure AD, Skype for Office, Exchange 2010, ITIL Foundation V3