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Application Support - 15 Years of Experience - Near 01810

SUMMARY Senior Systems Support Analyst and Certified Financial Planner CFP with 10+ years supporting Fidelity's Retirement Planning and Guidance applications assisting Fidelity's Guidance Help Desk Reps and Dev team. Resolved application, database and infrastructure issues for over 15 different home-grown applications. Provided guidance to reps and developers identifying and resolving issues in a timely manner, interfacing ...

Tags for this Online Resume: Certified Financial Planner, CFP, Estate planning, Planning, System Support, Training, Database, Query, Structured Query Language, Support