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Online Resumes with "Service desk"
Business Analyst - 1 Years of Experience - Near 16635
Tags for this Online Resume: Help Desk, Information Technology, Laptop Computer, Cisco, Microsoft, Microsoft Office
Information Technology Manager - 20 Years of Experience - Near 07090
- Selected to lead day-to-day operations for international desktop-to-data center IT infrastructure with oversight for strategic direction and vision, IT engineering and service delivery, vendor relations, offshore IT functions and system deployments. Managed an 18-member, global team with 600 indirect, operations reports residing on five continents. Led web-hosting infrastructure design and build-out for international B2B ...
Tags for this Online Resume: Global, Infrastructure, Operations, Service Delivery, Vendor Management, Contracts, Microsoft, Banking Industry, Applications, Network Services, Networking, Services, IBM, Microsoft Exchange
Manager
Accomplishments Managing a team of 25 technical resources, designed, and implemented a consolidated service delivery process within ITIL Service Delivery, Service Support, and Project Management frameworks for North Shore Long Island Jewish Medical Center. The new process provides more user visibility into work progress, appropriate routing has helped the client gain efficiencies and increase customer satisfaction in both O...
Tags for this Online Resume: Voice, Desktop Computer, Financial, Financial Systems, SEC, Securities and Exchange Commission (SEC), Active Directory, Active Server Pages, Best Practices, Certificate Authority
Telecomm Specialist - 15 Years of Experience - Near 55426
Summary I was a successful Seasoned Desktop Support Analyst with many years of experience in this fast-paced Global Service Desk at General Mills I have excellent communication skills. I have a good track record of achieving exceptional results in phone skills and sometimes dealing with difficult or stressed people. In my day to day work activity I imaged computers I remoted into users computer to fix their computer issues.
Tags for this Online Resume: Active Directory, Communication Skills, Desk Top Support, Desktop Computer, Electronics, Excellent Communication Skills, Imaging, Management, Microsoft Active Directory, Monitoring
Manager - 19 Years of Experience - Near 19720
Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...
Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs
Application Support - 22 Years of Experience - Near 68104
Tags for this Online Resume: Desk Top Support, Troubleshooting, Applications, Management, Web, Web Applications, Web Technologies, Configure, Laptop Computer, VMWare, Citrix
Computer Operator - 13 Years of Experience - Near 23234
Tags for this Online Resume: Inventory, Management, Pc, Personal Computer, Active Directory, Automation, Email, Help Desk, Microsoft Active Directory, Routers
Network Engineer
Duties, duties include but not limited to: * Expert understanding of the following Cisco Unified Communication Products: Cisco Contact Center (UCCE) technologies, including centralized ingress, CVP, VXML, ICMand UCCE/UC integration. * Experience with Call Manager Unity and Unity Connection, Cisco Emergency Responder. * Understand the Cisco Unified Contact Center product portfolio and platform architecture * Configured Cisco...
Ideal Companies: Apple computer , Amazon, 1959
Tags for this Online Resume: SAN (Storage Area Network), Blackberry, Citrix, Configure, NOC, Satellite, Security, Servers, Systems Operations, Unified Contact Center Enterprise
Help Desk Specialist - 20 Years of Experience - Near 01886
SKILLS SUMMARY: Administrator / Analyst / Technician
Tags for this Online Resume: Database, Database Design, Lotus, Lotus Smart Suite, Oracle, Pc, Performance Testing, Personal Computer, Test, Microsoft Office
Help Desk Specialist - 4 Years of Experience - Near 34668
To obtain a customer facing, technical position that will utilize my professional experience, technical knowledge and interpersonal skills EDUCATIONS * Associate Degree, Electronic Data Processing, Columbus Business University - 1983 * High School Diploma, Brookhaven High School, Columbus, Ohio - 1982
Ideal Companies: Tampa Bay Time, Tampa Bay Buc, Tampa International Airport
Tags for this Online Resume: Software, Support, Technical Support, Computer Operator, Apple MacIntosh, BMC Software, Disaster Recovery, Documentation, Hardware/Systems, Its
Director
AREAS OF EXPERTISE * Team Leadership * Training & Development * Matrix Organizational Management * Financial & Data Analysis * Program Management * Lean Six Sigma & Process Improvement Methodologies * Strategic Planning * Risk Assessment * Account Transition & Implementation * Proposal & Solution Development Controlled labor * Created, implemented, and led a Program Management Office providing oversight and support to the S...
Tags for this Online Resume: Management, Outsourcing, Program Management, Program Manager, Services, Account Management, Training, Vendor Management, Green Belt, Six Sigma Quality
System Administrator - 0 Years of Experience
Full-time employment as a Sr. Systems Engineer/Solutions Architect utilizing 18 years' experience in Healthcare Information Systems 10 years providing 100% remote support * Future MCSA Certified Windows Server 2012. * Remote/Virtual positions preferred but not essential.
Tags for this Online Resume: Servers, Citrix, Health Care Industry, Systems Administrator, Microsoft Windows, A+ Certification, Active Directory, Best Practices, BMC Software, Call Center, it jobs, software
