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Online Resumes with "Service Level Agreement"
Network Engineer - 14 Years of Experience - Near New Orleans
A top-performing, multi-skilled and fast-learning IT Professional seeking positions in Network Administration, Information Assurance, and Technology Consultation, credited with combining expertise from multiple skill sets to deliver superior support in highly competitive markets across a variety of fields. I possess strong expertise in large PC/Network Hardware/Software networks for complex organizations as well as proactiv...
Ideal Companies: Cisco, Microsoft, Brocade, Boeing
Tags for this Online Resume: Troubleshooting, Active Directory, Cisco Routing, Switching & Security, Solar Winds Orion, Deep Dive Research & Analysis, Project/Team Coordination, IA Audits & Scans, Enterprise Network Remediation, VMware, Cisco ISE, Nessus Vulnerability Scanner, STIG Compliance, Cisco IOS, Wireshark, XML scripts, Test Plans/Procedures, Coordinated Projects, Service Level Agreements, HIPS, PKI, Situation Report's, WSUS, Windows Server
Innovative IT Director
Experienced visionary with great team building skills and excellent communications.
Ideal Companies: Microsoft, Hewlett Packard, Dell
Tags for this Online Resume: IT Director, IT Manager, Microsoft, Windows
IT Ops/Support Analyst II - 12 Years - Houston
SUMMARY A dedicated IT professional accomplished in the monitoring, troubleshooting, and maintenance of WAN and LAN communications. Organized, detail oriented and works with very little supervision. Excellent communications and customer service skills with the ability to interact effectively with all levels of management, vendors, related support groups, and individual users. Extremely dependable with strong work ethic and ...
Ideal Companies: Noble Energy. Memorial Hermann. CenterPoint Energy. Baker Hughes. Tomball Regional Medical Center. ConocoPhillips. Texas Children’s Hospital. McKesson. CHI St. Luke’s Health. Nabors Industries. AIG. FOX, Inc. Academy Sports & Outdoors. AT&T. Verizon. Huntsman. City of Houston. City of Tomball.
Tags for this Online Resume: Cisco, Documentation, Local Area Network, Troubleshooting, Wide Area Network, Monitoring, Flexible Schedule, • Quick and enthusiastic learner, • Training and educating colleagues and customers, • Training/Mentor, • Incident Management, • Data Center, • Help Desk, • Customer Service, • Strong work ethic, • Self-starter, • Work well with little or no supervision, • Motivated, • Individual and team player, • Excellent communication skills
Manager
SUMMARY Professional IT Help Service Desk / Service Desk Manager with extensive experience in Incident Management, Service Level Management, Problem Management, Desktop / Help Desk development and management. Implemented CMDB and other ITIL standards in the areas of Incident Management, Change Management, Service Level Management and Problem Management. Special expertise with call-tracking applications, automated call distr...
Tags for this Online Resume: Change Management, Microsoft Change Management, Management, Desktop Computer, Service Desk, Help Desk Manager, Windows 7, Help Desk, Remedy, ITIL V3, Incident Manager, Change Manager, Serivce Manager, 3D Modelling, Computer Graphics, Animation, Illustration, Film, Themed Environment, Theme Park, Scultptor, Set Design, Museum, Scenic Artist
System Administrator - 3 Years of Experience - Near 33414
Areas of Expertise /Personal Strength Serve as key point-of-contact with end users across all business areas and knowledge levels to provide effective technical support and problem resolution. Administer networks and systems, manage Active Directory and Group Policies, and ensure adherence with service level agreements. Collaborative team player, adept at building relationships with cross-functional technical staff to facil...
Tags for this Online Resume: Virtual Private Network, Active Directory, Microsoft Active Directory, Call Center, Cisco, Microsoft Windows NT, Microsoft Windows, Desktop Computer, Microsoft, Security
Chief Security Officer - 18 Years of Experience - Near 29461
Cyber Threat Analysis/Modeling * iCloud * Network Administration * Agile Management * DIACAP/COBIT/SOX/NIST/PCI * IT Governance * Emergency Response * IBM DOORS * Code Analysis * Project Management * Disaster Recovery Planning/Testing * Risk/Privacy Assessments * Certification/Accreditation * Strategic Planning * Application Security/Assessments * BORIS * Software Development Life Cycle * Relationship Building * Static/Dyn...
Tags for this Online Resume: Information Security, Cybersecurity, Distributed Development Environement, Scrum Master, CISSP, C|CISO, Risk Analysis, Strategic Planning, Project Management, IT Governance, RMF
Senior Manager, Functional Excellence
Tags for this Online Resume: Negotiation, microsoft office, Contracts, Change Mangement, Leadership/Team Builder
Manager
Tags for this Online Resume: Account Management, Assertive Leader, Transformative, Solution Architecture, Service Delivery Leader, Business Development, Data Center Strategist and Manager, Cloud Strategist, Engineering Management, IT Professional
Transformation Leader: Quality Change Management, Performance Improvement, & Patient Safety
Mission: To improve the health of humanity by better understanding the creation, flow, and interpretation of knowledge; facilitating the translation of this resource and enabling the mutual stewardship of wellness. Vision: Walk in Peace. Live in Joy. Always act with integrity. Personal Statement: I am a communications enthusiast! Fascinated by the creation, flow, and interpretation of knowledge between people, my ca...
Tags for this Online Resume: Cerner, Electronic Health Record, Analytics, Oncology, Nursing, Patient Engagement, Patient Experience, Performance Improvement, Project Management, Staff Engagement, Leadership, Safety, Palliative Care, Ambulatory, Cystic Fibrosis, Data, Quality Improvement, Change Management
Manager - 14 Years of Experience - Near 94544
Summary: ITIL Certified Customer Support Manager with 14 years' experience improving, optimizing Support Teams. Developed Service Level Agreements/Standard Operating Procedures (SLA/SOP) to establish problem resolution. * Worked in multiple roles in the IT field, and designed, deployed and configured servers and network equipment in Data Centers, corporate LAN, Retail stores, and residential customers. * Develop policies an...
Tags for this Online Resume: Wide Area Network, Configure, Lan/Wan, Local Area Network, Integrity, Personal Computer, Security, DHCP (Dynamic Host Configuration Protocol), Network Security, Networking, Standard Opperating Procedures, Leadership
General - 11 Years of Experience - Near 89436
Summary Results oriented professional with demonstrated success in leadership roles including finance/accounting, project management and human resources across multiple industries. Able to effectively establish priorities and meet deadlines. Proven record of delivering results for over 20 years through collaborative and consultative partnerships to achieve desired results. * Experienced Human Resources Manager * Organizatio...
Tags for this Online Resume: Manufacturing, Publishing, Purchasing, Services, Strategic Planning, Travel, Accounting, Human Resources, Information Technology, Leadership
Manager - 20 Years of Experience - Near 90016
to * Reviewed and red lined all contracts from potential suppliers. * Heavy concentration on IT Department. * Evaluated supporting comments from suppliers with legal for validation. * Provided proposal bids for potential vendors and supplied updated information to upper management for final decision. * Prepared Service Level Agreements and negotiated all contracts to meet the demands of Sony Pictures. * Prepared RFQ & RFP's...
Tags for this Online Resume: Management, Purchasing, Ariba, Sourcing, Corrective Actions, Firewall, Forecast, Forecasting, Inventory, ISO 9000
