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Online Resumes with "Senior Management contact"



SENIOR MANAGEMENT CONTACT CENTER, DALLAS

A results-oriented Call Center Operations and Business Process Improvement Leader focused on the importance of the total customer experience. Expertise includes managing international call centers in medium to large Global Fortune 500 companies while identifying and resolving process and quality problems. Innovative leader able to contribute directly to increased customer satisfaction, greater employee enthusiasm and improv...

Tags for this Online Resume: customer service, call center, customer experience, project implementation, problem solving and analysis, client management

Experienced Sales & Marketing Professional - Extensive Experience with National & Global Companies - Building Materials expert - MBA

Sales and/or Marketing position with a strong company with provides personal growth opportunities. Direct customer contact and travel preferred. Management of sales and/or marketing persons and senior management contact a plus.