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Online Resumes with "Senior Contact Center Manager"
Director - 20 Years of Experience - Near 85249
SUMMARY Entrepreneurial senior leader with extensive experience growing organizations and managing contact center operations in customer service, higher education, sales, web chat, technical support, workforce management, collections, and shared services. Results-oriented and collaborative leader with experience in leveraging operational resources - people, process, technology, business partners - to improve operational eff...
Tags for this Online Resume: Management, Sales, Support, Web, Leadership, Coaching, Leadership Development, Call Center, Contact Center, Phoenix, Customer Service, Customer Experience, Sales Management, Inside Sales, Technical Support, Zendesk, MS Office, Avaya CMS, Workforce Management, Live Chat, Six Sigma
Customer Service Manager
Tags for this Online Resume: Management, ACD, Automatic Call Distribution, Policies and Procedures, Telephony, Training, Call Center, Banking Industry, Customer Relationship Management, Customer Service
