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Online Resumes with "SErvice Now"



Technical Writing

A job that I can develop and grow

Tags for this Online Resume: technical writing, technical support, Unix Linux, Word, Excel, ServiceNow

Featured Profile

Sr.Infrastructure Project Manager - 14 years Experience

Successfully managed over 100 customer projects with teams as large as 50 and project budgets up to 1.2m while a Professional Services Project Manager consultant for 7 years. Involved in pre-sales providing a clear definition of scope, business requirements gathering and analysis, and assisted in taking over several projects to get back on track. While a contractor for past 7 years I managed many fast tracked, high pressu...

Tags for this Online Resume: Project Manager, Infrastructure, IT, HP, Cisco, Data Migration, IBM, Management, Microsoft Project, MS Project

Sr Support Manager

Ambitious, optimistic, highly skilled, IT Professional with over eighteen years of experience in IT Support Management, consultative sales, infrastructure solution design, people development and customer service.

Tags for this Online Resume: ServiceNow, Management, Support, Project Manager, Help Desk, Vendor Management

Featured Profile

General Manager - 19 Years of Experience - Near 46048

Senior industry professional with 20+ years background in Quality Management and Quality Assurancee. Broad knowledge of OEM management service; interested in puruing a Quality Management position.

Ideal Companies: Tier 1 Automotive Supplier, Ford, GM,

Tags for this Online Resume: CQM, CQA , Six Sigma, PMP, ISO 9001, TS16949, ISO13485, FAI, Total Quality Management, Root Cause Analysis, Supply Chain Quality Management

Application Support - 20 Years of Experience - Near 10562

Innovative IT professional with extensive technical and interpersonal skills. Collaborative communicator continually focused on building relationships and promoting synergy across business lines to drive positive change and comprehensive business approaches. Possesses solid global business and life experience. Speaks fluent Spanish.

Tags for this Online Resume: Virtualization, Problem Resolution, Altiris, Windows 8, Windows 7, Citrix XenDesktop, Service Manager, Service Now

Business Analyst - 15 Years of Experience - Near 80111

As part of the ITSM management team, the Change Advisory Board, and the process owner for Service Requests and Incident Management, I have put into practice many of the aspects of the ITIL framework. This is exemplified through the development of automated service request workflows, incident wizards, and Coaching Loop Assessments which have enabled process compliance in these areas. Through quality reviews, metric reporti...

Tags for this Online Resume: Denver, ITIL, ITSM, ServiceNow, Metrics, Reporting, Analysis, Process

Process Manager, Springboro

To leverage the experience that I have gained during the past 21 years in the IT industry working in my field of expertise Service Delivery and Project Management while applying proven abilities to: • Exceed High Standards by effectively prioritizing, scheduling, coordinating, managing, and developing effective project plans. • Build Team Productivity and Morale by fostering positive attitudes, encouraging candid communicat...

Tags for this Online Resume: ITIL Certified, Service-Now, Change Management, Project Manager, Configuration Management, Busniess Analyst

IT Service Delivery / Information Security Management - 20 Years of Experience - Front Range Area

Accomplished IT service delivery and project manager recognized for excellent hands on leadership skills and the ability to successfully navigate complex challenges in a fast-paced environment. Adaptable, versatile, and efficient with an impeccable work ethic. Highly adept at process improvement and fostering a collaborative team environment. Certifications: Microsoft Certified Professional, ITIL v3, Network + (Dec '15), ...

Tags for this Online Resume: Leadership, Incident Management, Process Improvement, IT Strategy , Communication, Information Security, Problem Solver, Compliance

Project Managers - 12 Years of Experience - Near 92603

Telecom service integrator or infrastructure director

Tags for this Online Resume: ServiceNow, ININ, Amdocs, Unified Comunications, telecom, contact center, infrastructure, service provider

System Administrator - 17 Years of Experience - Near 77095

October 28, 2015 Hiring Manager I was excited to see your job opening and I hope to be invited for an interview. My background is as a Software Support Analyst and Systems Administrator. This included diagnostics and resolution of numerous geoscience application issues on high-end Windows 7 workstations, hardware diagnosis/repair & dedicated desktop support interfacing directly with the customer. I’ve also supported travel...

Tags for this Online Resume: Houston, IT Systems, Active Directory, Windows, Applications, Service Now, Technical, Support

IT Manager - 20 Years of Experience - Near 54017

IT MANAGER / IT DIRECTOR Business Solutions / Team Building & Leadership / Project Management Budgeting / Capital Expenditure Planning / Contract Negotiations IT Operations Strategic Planning / Infrastructure * Proven IT Management & Technical Expertise in a Career Spanning 25+ Years in Manufacturing. * Extensive experience with Project Management, Infrastructure, and Business Systems. * Managed IT resources and worked w...

Tags for this Online Resume: IT Manager, IT Director, VP IT, ERP, manufacturing, EDI, Epicor, Infrastructure

Featured Profile

Telecomm Specialist - 20 Years of Experience - Near 80923

IT professional with years of experience in various roles. Looking for a Full-time or Contract-to-hire position as an Avaya PBX Administrator, Telecom Analyst or IT Support Specialist.

Ideal Companies: GE Johnson, LexisNexis, Compassion International, Progressive, Focus On The Family, City of Colorado Springs,

Tags for this Online Resume: Telecom, Avaya, PBX, MCSE, Desktop Support, Microsoft Office, Documentation, Team Player, Communication Manager, Avaya Site Administration, Windows 7, Windows 8, Server 2008, Server 2012, Verint, Uptivity, Call Center, Agent Login, Voicemail, Ayava Aura, AVST, VDN, Vector, Route Pattern, Trunk Group, Media Gateway, EC500