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Customer Service Manager - 10 Years of Experience - Near 75033
SUMMARY OF QUALIFICATIONS Operations and sales professional with 20 years experience including Supervisor, Manager and Director. Responsible for client services, quality, training, complaints & grievances, and call center management. Specialty in developing Complaint Tracking, Escalation Resolution, Quality Management and Compliance programs. Focusing on process enhancement in quality initiatives, training processes, produc...
Tags for this Online Resume: Customer Service, Account Manager, Billing, Call Center, Complaints, Compliance, Customer Relationship Management, Database, Light Emitting Diode, Medicare