Professional Summary Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over [5] years retail experience in a fast-paced, team-based environment. Excellent communicator with [5] years in a demanding call center environment as a Customer Service Specialist Friendly Sales associate adept at working...
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Complaints, Customer Service, Retail, Sales, Support, Manufacturing, Problem Solving, Problem Solving Skills, Administrative Tasks, Call Center
AREAS OF EXPERTISE WORK EXPERIENCE CON'T EXECUTIVE VICE-PRESIDENT OF SALES AND MARKETING VENDOR RELATIONS IAB SOLUTIONS SALES MANAGEMENT Charged with shortening the sales cycle and adding new services directed at increasing SALES TRAINING customer value and loyalty. The company recognized a 63% reduction in the sales cycle which was accomplished through the elimination of repetitive and unnecessary steps in CUSTOMER CENTRIC...
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Accounting, Budgeting, Business Development, Business Management, Business Plan, Collection, Compensation, Compliance, Customer Relationship Management, Customer Service
PROFILE Accomplished Senior Executive with a solid track record of creating innovative, market- driven strategies that maximize business development and revenue opportunities. Progressive background in creating sales and operational solutions. Proven leader with a hands-on approach, fostering a creative results-oriented culture motivating teams to exceed expectations by promoting a customer centric workplace and the practic...
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Accounting, Acquisitions, Budgeting, Business Development, Business Management, Business Plan, Business Strategies, Business Strategy, Collection, Compensation