SUMMARY IT Manager / Team Lead with 20 years experience including project management, business analysis and Travel Industry GDS Systems. My skills and accomplishments include: Over 12 years of experience leading software and hardware development, customer service and support teams supporting 7,000 travel agency customers. Collaborated and delivered the second phase of the online airline booking application for the RCCL Nort...
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Customer Service, Acceptance Testing, Connectivity, Customer Service Center, Management, Marketing Management, Product Marketing, Test
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Management, Manufacturing, Buying, Retail, Wholesale, Entertainment, FACETS, Leadership, Social Media, Web
To acquire a Senior Server / Systems Administration position with a company that offers the following: continued education within my field career growth within the company challenging and rewarding tasks and to be an indispensable employee to the company.
Ideal Companies: Office Depot Corporate, The Geo Group, Tyco
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Asset Management, AVAYA, Blackberry, Citrix, Information Technology, Level 3 Support, Management, Microsoft, Microsoft Active Directory Services, Microsoft Exchange
