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Online Resumes with "Nps Improvement"
VP Customer Services - Professional Services & Product Support
Seeking a Customer Service executive role (Professional Service and/or Product Support) which will be accountable for ensuring service is a competitive advantage that drives increased revenue, profit, customer evangelism, employee inspiration, and operational performance.
Ideal Companies: High Tech SW/HW/Network/Cloud - E.g., IBM, HP, Oracle, SAP, Microsoft, Google, Yahoo, AOL, Avid, Aspect
Tags for this Online Resume: Product Support, Professional Services, Operations Management, Customer Loyalty, Revenue and Profit Management, SaaS, NPS - Net Promoter Score, Turnaround Expert, Process Reengineering, Project Management, Operational Productivity and Efficiency, Employee Loyalty
Customer Service Manager - 20 Years of Experience - Near 78664
Summary Experienced Contact Center Leader! Vast experience in all aspect of a successful contact center operation. Proven experience in process and performance improvement in single to multi-site and international operations. Skills include: * Customer service leadership * Program management * Account management * Experience engineering * Strategic planning * Team building and motivation * Customer Satisfaction/NPS * Contac...
Tags for this Online Resume: Contact Center, Operations, Brand experience, Customer Service, Technical Support, Productivity, Process improvement, Training and Development, Quality Assurance, Leadership Development, NPS, cost reduction, call center, customer service, sales
Customer Service Manager - 9 Years of Experience - Near 37211
I love to win but mostly I love a TEAM winning! I have served in several leadership roles in Retail Operations Management and Customer Service which have all shown improvement due to my hard work, tenacity and building powerful and effective teams. I am an approachable leader who provides structure, articulates clear instruction and policies, and rewards success while coaching other team members to help strengthen their ski...
Ideal Companies: tractor supply , nissan, Mars, Asurion
Tags for this Online Resume: CRM, Nashville, TN, Augusta, GA, Birmingham, AL., Retail Operations, Customer Service, Experienced, Retail, Sales, Customer Relationship Management
Customer Service Manager
Tags for this Online Resume: Complaints, Process Improvements, Automation, Light Emitting Diode, Management, Research, Forecasting, Leadership, Payment Processing, ACH
