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Online Resumes with "Microsoft Active Directory"
Profile A detail-oriented, technically inclined, customer service driven, client focused professional with solid experience in diverse technologies within fast-paced environments. Recognized for adaptability, creativity and follow-through in delivering exceptional technical expertise and customer service for internal and external clients. Team player with demonstrated analytical, problem-solving and decision-making skills. ...
Summary In charge of the entire network infrastructure which consisted of 15+ servers ranging from Windows, UNIX, Linux, and Macintosh systems. Created, and maintained the backup/s routine including off-site backup procedure. Maintained the Exchange 2007 mail system within the National Office and UNIX mail systems for remote officer use across the United States. Maintained the web access (Exchange Outlook Web Access), and w...
Information Systems professional with diverse experience across the analysis troubleshooting management and testing of complex IT systems. A broad understanding of computer hardware and ERP software including installation configuration management troubleshooting and support of relational databases including SQL Server and DB2 with experience with ad-hoc reporting using TSQL SSRS and Sysbase Infomaker. As well as IT staff le...
Areas of Expertise /Personal Strength Serve as key point-of-contact with end users across all business areas and knowledge levels to provide effective technical support and problem resolution. Administer networks and systems, manage Active Directory and Group Policies, and ensure adherence with service level agreements. Collaborative team player, adept at building relationships with cross-functional technical staff to facil...
Tags for this Online Resume: Lexington, XML Schema, Writer, Analyst, Director, Manager, Executive, Integration, Documents, Intentional Design, Test Automation, Legal, Healthcare, .NET, Visual Basic, SQL Server, Web Services, Court, Justice, Legislative, Transcript, Contract, Code generation, Information Technology Applications, Software & Web Development, Coding, Software Testing, Process Development & Design, Requirements & Design, Technical Writing, German Language, Team Building & Leadership, Project Management, Agile, & Scrum, Budget Development & Administration, Software Assets & Patents, Negotiation, Public Speaking
SUMMARY HIGH-PERFORMING MANAGER WITH MORE THAN 17 YEARS IN a managed services / help desk ENVIRONMENT PROVIDING 24/7 SUPPORT MANAGING MULTIPLE LOCATIONS and PROJECTS ENSURING timely completion and delivery of REQUESTED SERVICES. ACCOMPLISHMENTS * Improved customer satisfaction from 85% to 91% (IMF) * Interfaced with hardware/software engineers to provide permanent solutions for recurring issues (HHS) * Developed standard se...
EXPERIENCE SUMMARY: Microsoft Certified Professional skilled in Windows Server 2003/2008/2012 with Windows Vista, XP, Windows 7 and Unix/Solaris experience. I am energetic, detailed, self-motivated, always willing to learn, and a team player. Microsoft certified in Network+, A+, Security+. I also hold an Clearance, granted Feb. 28th, 2009 with continuing education.
To obtain a position providing leadership and mentorship to coworkers and subordinates. Accomplishments 20 years in the industry has provided the opportunity to lead and mentor many different types of personalities. During this time, working in multiple areas of Engineering, IT, Tech Support, Customer Service, and training. To be the best at a position you must determine who is your customer, and provide the best service po...
To continue to progressively advance my IT career.
CAREER SUMMARY Multi-faceted, efficient and reliable IT Support/Project Lead professional with over 25 years' experience supporting executives, managers, and external operations for medium to large size businesses. My mature leadership and communication skills, along with an exceptional ability to plan and organize work efforts, has rewarded me with awards for wholesale excellence for multiple organization groups by setting...