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Online Resumes with "Metuchen High School"
Experienced Help Desk Analyst/Knowledge Architect looking for more
I am looking to provide not only software and hardware troubleshooting and resolution, but work with the knowledge base, create user guides for help desk and customer's use. After I receive my graduate certificate in information management I want to work with MS Access databases and oracle databases or run queries using SQL.
Ideal Companies: I have no preferences
Tags for this Online Resume: blackberry, VPN, remote access
The top customer service representative
Service is the key word and keeping the customer happy makes great for business. able to keep customer happy and adhere to company guidlines
Ideal Companies: Bell labs or any of its spin off companies, anywhere that I can put my skills to excellent use
