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Customer Service Manager - 14 Years of Experience

Talented Manager who has more than 6 years of Customer Relationship Management experience in an executive management role. Strong management experience developing technology systems to support more than 2800 locations and 50 e-commerce sales sites while understanding and maintaining business processes and procedures. Skilled at ecommerce, B2B and B2C sales improving both top-line sales and margin by suggesting necessary cha...

Ideal Companies: Converse, Journeys, Lids, J&M, Genesco

Tags for this Online Resume: Firepond Contact Center, Policies and Procedures, Customer Service, Management, Distribution, Order Processing, Budgeting, Payroll, Process Improvement, Oracle Parallel Server, presentation, profit and loss, supervisor

Printing Production Manager

To lead, empower, engage, build competitive advantage and create a fulfilling work environment for all. Envision what could be and challenging status quo respectively. Maximize safe quality opportunities in a fast-moving consumer group environment in multiple print production process.

Ideal Companies: Printing Industry

Tags for this Online Resume: 5S, Human Resources, SAP, Microsoft Office, JD Edwards, Flexography, Operations Management, Project Management, Rotograuvre, AIB International, SQF, Root Cause Analysis, Asset Strategy, Inventory Control, Production Scheduling, Labor Scheduling, Quality Assurance, Networking, Multi Level Communications, Customer Relations, Training, Employee Development, Equal Employee Opportunity, Specifications and Tolerances, Organization, Problem Solving, Investigation, Cross-functional Teams, Safety HIRA, Kronos, Presentations

Project Management and Testing Program Analysis - Tampa FL

Resourceful, innovative professional with over 10 years Project Management and Testing Program Analysis within both domestic and international arenas. Expertise in initiating projects and programs, boost efficiency and productivity while enhancing software quality and usability. A true hands-on Manager with proven skills in research, analysis, coordination, troubleshooting, negotiation, development and improvement of oper...

Ideal Companies: Chase, Climber.com, Raymond James, Citi, Yahoo, Apple, Ikea, Microsoft,

Tags for this Online Resume: HP QC, SQL, Documentation, Financial, Software Quality Assurance, Software Testing, Test, Test Plans, Audit, software, agile, Financial Analysis, Coordination, AML (Anti-Money Laundering), LATAM (Latin American), IT

Programmer Analyst - 5 Years of Experience

QUALIFICATIONS: More than twenty years of professional information technology and systems experience. This includes computer hardware and software support that ranges from various technological arenas of network and standalone personal computers with peripherals, mainframe operations, computer project management, and systems programming ability to relate to individuals at all levels in an organization including collaborativ...

Ideal Companies: To obtain a career opportunity in either the information technology or health information management industries that will enable me to further use my previous work experiences, educational background, interpersonal skills, and information technology knowledge whereby both the organization and I am able to grow and develop together.

Tags for this Online Resume: Project Leader, Electronic Mail, Command Language (CL), Connectivity, Data Backup, Dec, Management, Payroll, SAS Visual Analytics7.1, Oracle, PL/SQL, TOAD, SharePoint, Web Focus, Vax Focus COBOL, VMS / DCL, MS-DOS, MS-DOS Kermit, GEMISCH, and RPG III, HIM, EPIC along with ICD-10 coding