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Director of Customer Care

Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.

Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin

Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce

Project Manager, Team Leader, Trainer

I lead cross-functional teams as an IT project manager with a focus on process, communication and training. As a PMP and MBA, I am able to collaborate effectively with all stakeholders throughout the entire project life cycle. I enjoy translating requirements between IT, functional and creative departments, vendors and clients. Drawing on my work experience and communication skills, I share my knowledge as a trainer, coach ...

Ideal Companies: Mount Sinai Health System, Memorial Sloan Kettering Cancer Center, New York-Presbyterian, NYU Langone Medical Center, Rockefeller University, Ford Foundation, New York University, Columbia University / Barnard College, Scholastic, College Board

Tags for this Online Resume: project manager, PMP, Microsoft Project, Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, leadership, collaboration, cross-functional, PMO, matrix organization, ERP, implementation, initiating, planning, executing, monitoring and controlling, closing, project charter, lessons learned, WBS, deadlines, budget, cost/benefit, metrics, teamwork, delegate, negotiation, documentation, meetings, reports, status reporting, risk analysis, preventive action, corrective action, change management, process, vendor management, stakeholder, client, MBA, New York, NY, quality management, risk management, communication skills, relationship management, training, mentor, SDLC, Agile, HTML, CSS, schedule, PERT

Project and Risk Management Professional Consultant

Areas of Expertise * Business development * Team Leadership / Motivation * Business Strategy * Financial Analysis * Feasibility & Market Research * Relationship Building * Process Management * Training & Development * Strategic Planning * Business Process Re-engineering * Policies & Procedure * Program Development

Ideal Companies: KPMG, Ernest & Young, PWC, Morgan Stanley

Tags for this Online Resume: Management, Market Research, Policies and Procedures, Research, Training, Arabic Language, Business Development, Process, Improvement

Electrical Engineer - 20 Years of Experience - Near 77521

Direct a team of engineers and designers on a large project or a portfolio of smaller projects. My current employer is experiencing layoffs due to cancelled projects and the company's future is uncertain.

Tags for this Online Resume: ETAP, SKM, EasyPower, AutoCad, MS Project, Project Manager, Arc Flash, Lead Electrical Engineer, Instrumentation

INDUSTRIAL ENGINEERING PROJECT MANAGEMENT

Goal-driven, experienced industrial and manufacturing engineering professional with solid history of commanding product launches to introduce high-quality, cost-effective goods and services to competitive markets. Broad knowledge and success in an engineering development environment. Extensive expertise in analyzing industry trends to identify potential opportunities in demanding international business enterprises. Proven l...

Ideal Companies: IBM, Lenovo, Apple, GE, XPO Logistics, Honda, John Deere, GKN, labcorp

Tags for this Online Resume: Windows, Mac OS, MS Office, Costimator, DB2 Database, DFMA, Adobe Photoshop, Project Management, Cost Reduction / Containment, Product Launches, Cross-Functional Team Leadership, Strategic Planning

Navy - 3 Years of Experience - Near 76126

Senior Management Professional seeking opportunities to leverage my 20+ years experience of progressive leadership and management expertise. Desires to be part of innovative organizations that encourage creativity and critical thinking attributes that foster financial and operational success.

Tags for this Online Resume: Strategic Planning, Operational Management, Project/Program Management, Process Improvements, Relationship Building, Leadership, Problem Analysis/Resolution, Staff Training, Team Building, Recruiting, Customer Service, Dallas/Fort Worth, San Antonio