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Online Resumes with "Issues Tracking"
VoIP Engineer - 10 Years of Experience - Near 20706
Yasin Yeshee Ahmad Greensring Court Lanham, MD 20706 443 631-3997 (M) 240 235-6313 (H) 301 830-7857 (F) E-mail: yasinyahmad@gmail.com Technical Skills: Cisco Call Manager (CUCM) v.7x, 8.x Cisco Unity(CUC), Cisco Call Center Express (UCCX) v.8.x, Meeting Place, Meeting Time, Right Fax, ITSM / Remedy / HEAT, OTRS, Commercial Trained, EIA/TIA Standards, CCNA, CCNA Voice, Active Directory, VMware, WireShark, Putty, Visio...
Tags for this Online Resume: CUCM, CUC, UCCX, MACD, UC, Call Manager, Unity Connection
Compliance Officer - 10 Years of Experience - Near 20866
Ensure compliance and promote the best interest of the company and its employees to the best of my ability.
Ideal Companies: AARP, United Health, World Health Organization
Tags for this Online Resume: communications, health admin, claims, Medicare, Medicaid, Managed Care, Systems, C, MS Project
SENIOR PROGRAM MANAGER, PROJECT CONSULTANT & PUZZLE SOLVER
Adaptive entrepreneurial results oriented leader with extensive experience utilizing Lean and Agile best practices while leading and collaborating with product managers, operations, business stakeholders, program managers, technically complex engineering teams, ODMs, and contract manufacturers to deliver customer-oriented, innovative, quality products. Experience includes rebuilding teams, delivering projects in resourc...
Ideal Companies: Small companies requiring expertise in Lean, Agile and scaling those frameworks as well as companies requiring leaders who can lead technologically complex, and diverse teams or projects in either operations, IT, or engineering.
Tags for this Online Resume: SaFE, Scaled Agile, Lean Framework, Program Management, Risk Management, Portfolio Management, SDLC, Collaboration and partnering with external partners, Integration, cross-functional development, operations, Leading projects in regulated industries, Planning, Schedules, Cross functional Team, Outsource Vendor management, Budgeting, Business and Project turn-around, Risk, Program, Product Life Cycle Management, NPV, ROI, COGs, strategy, business case development, Leading, ROHS, Standards, Best Practices
Software Engineer - 6 Years of Experience - Near 98029
My goal is to develop software.
Ideal Companies: Nintendo of America, Nvidia, S2 Games, Monolith, Humongous Entertainment, Microsoft, Amazon, Bungie Studios, Google, BECU, Costco
Tags for this Online Resume: Automation, PHP, Network, Administrator, Macintosh, Applescript, MySQL, Linux, XHTML, Exchange, Windows, Drupal, Zabbix, S3, EC2, Amazon, Debian, Ubuntu, Untangle, OpenVPN, XML, Perl
Software Sales Representative - 10 Years of Experience - Near 48051
Respected, enthusiastic professional with proven ability to develop and implement business development, sales, marketing and PR strategies to acquire new customers and retain existing accounts. Demonstrated competency in collaboration and problem solving.
Ideal Companies: CDK, Ford Direct, VW, FCA, Toyota, Huyun
Tags for this Online Resume: Sales forecast, Product marketing, Business development, Sales pipeline, Product development, marketing, Automotive, Account Executive, Sales, Product management
Customer Service Representative - 33 Years of Experience - Near 27565
Tasked with effectively delivering high quality service by accurately assessing client needs, researching issues, tracking escalations, coordinating with various internal partners to complete any necessary updates to systems, claims, etc. Possess extensive knowledge of claims processing, all State and Federal Statutes (i.e., HIPAA, ACT). Organized and detail-oriented, dedicated to improving efficiency and productivity. Fo...
Tags for this Online Resume: Creative Problem Solver, Client Relations, Excellent Communication Skills, Dedicated Team Player, Adept Multi-Tasker, Customer Focused, Process Improvement Oriented , Benefits, Medical, Medical Records, Account Management, Analytical Thinker, Billing, Claim Processing, Communication Skills
Director - 20 Years of Experience - Near 94601
CAREER HIGHLIGHTS * Cut telecom costs 20% and enabled a 200% increase in call handling capability for customer service at Ramsell Corp. by implementing a state-of-the-art VoIP system. * Created Ramsell's first comprehensive disaster recovery system and SOPs. * Reduced critical open issues 42% achieved a 100% improvement in the ability to identify recurring issues by launching Ramsell's first issue tracking and resolution sy...
Tags for this Online Resume: Purchasing, Business Requirements, Call Center, Compliance, Call Center Operations, Data Security, Disaster Recovery, Software Management, Purchasing, Business Requirements, Call Center, Compliance, Data Management, Data Security, Disaster Recovery, Documentation
Financial Specialist - 15 Years of Experience - Near 02783
Accomplished, outcome-driven Business Governance Manager with year-over-year success in leading challenging initiatives, with emphasis on strategic planning and reviews, scheduling and control, preparing and completing action plans, quality assurance, project development, implementing production, productivity, quality, and customer-service standards. Resolve problems, complete audits, identify trends, determine system impro...
Ideal Companies: United Nations, Goldman Sachs, Merrill Lynch, RBC, JP Morgan,
Tags for this Online Resume: Data Management, Due Diligence, Licensing, Management, Vendor Management, Distribution, Project Management, Documentation, Risk Management, Banking Industry
Developer - 7 Years of Experience - Near 08859
SUMMARY: * Over 7 years of experience in IT Industry with Atlassian Tools like Jira working with Complex Workflows, and Managing Plugins * Worked on JIRA Agile projects like Creating Scrum/Kanban boards, configured columns, Filters and Reports for Sprints. * Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments. * Experience with Atlassian JI...
Tags for this Online Resume: Git, JIRA, Linux, Management, Shell Script, Structured Query Language, Unix, ANT, Apache Ant, Configure
Management Consultant, Program Manager
Executive Management Consultant with over 20 years of experience in business and technology transformation across a wide array of industries, including financial services, media, technology, advertising, retail, insurance, aerospace and manufacturing. Specializes in program development and project execution leveraging best-of-breed methodologies, with strict emphases on problem identification, solution provisioning and del...
Ideal Companies: advertising, financial services, new media, technology
Tags for this Online Resume: Program Management, Project Management, Project Governance, Management Consulting, IT Transformation, Business Transformation, Risk Management, Change Management, Vendor Management, Agile / SCRUM, Process Engineering, Business Analysis, Financial Management, Information Architecture, SDLC, Waterfall, Engagement Management
Project Manager - 20 Years of Experience - Near 03885
SUMMARY Program Manager with 20 plus years of extensive IT experience leading project and program teams in IT implementations and integrations Business Analysis * Knowledgeable in Requirements gathering and elaborating using many different techniques * Skilled at creating and presenting technical information * Expert in Problem Solving Skills: ability to identify problems, provide alternative solutions and implement solutio...
Tags for this Online Resume: Customer Relationship Management, Integrate, Agile, Business Analysis, Architect, Payment Processing, Requirements Definition, Business Requirements, Management, Program Manager
Developer - 6 Years of Experience - Near 10001
SUMMARY: * Over 6+ years of experience in IT Industry with Atlassian Tools like Jira working with Complex Workflows, and Managing Plugins * Worked on JIRA Agile projects like Creating Scrum/Kanban boards, configured columns, Filters and Reports for Sprints. * Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments. * Experience with Atlassian J...
Tags for this Online Resume: Git, JIRA, Applications, Configure, Linux, Management, Microsoft Windows, Structured Query Language, Troubleshooting, Confluence, jira, confluence
