Description
SUMMARY Program Manager with 20 plus years of extensive IT experience leading project and program teams in IT implementations and integrations Business Analysis * Knowledgeable in Requirements gathering and elaborating using many different techniques * Skilled at creating and presenting technical information * Expert in Problem Solving Skills: ability to identify problems, provide alternative solutions and implement solutions * Experienced in many different business and workflow processes Project Management * Project scoping * Resource planning * Scheduling * Risk assessment * Issue tracking and resolution * Stakeholder communications * Budgeting \ Estimating * Agile \ Scrum * Knowledge of design and development * Systems Integration * Data Conversion * Multi-team global projects KEY ACCOMPLISHMENTS Led a cross functional scrum team for MMIS Inc meeting deadlines for deploying of critical enhancements for new features and functions that supported our client's federal and state government's open payment transparency reporting. Led a global SalesForce implementation team for MetLife's Property and Casualty division. Met aggressive schedule and budget constraints, achieved 100% of MetLife's business requirements. Integrated batch and real time sales lead feeds from multiple applications, which then triggered requests for quotes. Project was successfully rolled-out to all users within the division two months ahead of schedule, exceeding management's expectations. Implemented Agile methodology in place of traditional Waterfall method, while managing teams to uncover the business requirements for a major state department of education's Interim Assessment Portal. Mentored and coached both internal and external subject matter experts and business analysts in the implementation and execution of Agile techniques. Established and maintained rapid career growth in a national retail and distribution consulting practice, built on exceptional customer focus. Roles include Project Manager, Program Manager, and Account Manager for Director of Retail Consulting Services. Advanced Fabricating Machinery - a firm providing industrial automation solutions for steel fabricators