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Online Resumes with "ITSM ITIL"
senior ITSM. ITIL pre sales engineer
I am seeking a new and challenging position, which will most effectively utilize my business and technical experience, career skills and organizational talent. My primary goal is to make a positive and enthusiastic contribution to your company, which encourages career development and commitment to excellence. As the enclosed resume indicates, my background provides the type of Leadership, Technical, Training and Cu...
Ideal Companies: HP, bmc, netscout, ca
Tags for this Online Resume: itil, itsm, compuware
Application Support
Strategic Senior IT Services Manager/Architect with a career history of maximizing technology operations effectiveness and efficiency, elevating productivity, and modernizing systems through common platforms and process automation. Innovate complex solutions focused on customer needs and sustainable operational improvements. Optimize available resources throughout IT Service Management lifecycle as well as in daily operatio...
Tags for this Online Resume: IT Serivce Management Architect, IT Service Management Consultant, IT Manager, IT Project/Program Manager, IT Service Manager, IT Process Manager
ITSM/ITIL Professional, Atlanta
To secure a position within an IT Service Management supporting Configuration Management, Change GMT, Incident or Problem GMT. Supported Service-Now and BMC Remedy environments.
ITSM/ITIL Expert - 9 Years of experience
Responsible for the management, direction, and strategic planning and quality control of the Information Technology services as well as Information Services in the management field
Tags for this Online Resume: ITSM/ITIL, IncidentManagement, Problem Management, Change Management, CMDB, Project Management, Business Analyst
Global Delivery Head (Director) - 18 years experience - IT Services Leader
Executive Leadership role in an organization providing leading edge solutions to address various business problems.
Tags for this Online Resume: Strategic Planning, Program and Project Management, Presales/Bid management, Delivery Management, Global Sourcing Models, IT Outsourcing, Relationship Management, Partner and Vendor Management, Solution Architecture, Data Centers, ITSM / ITIL Consulting, Service Assurance and Automation, Services Transition, SaaS / Cloud Computing, IT Operations and Service Improvement, Practice / New Business Development, Business Service Management, Partner & Vendor Management, Service Assurance & Automation, Solution Architecting, Service Transition
IT Director with over 20 years of IT Management Experience - Near 27609
Self-motivated and organized Director of Information Technology with an extensive background in IT Support & Program Management. Successful proven track record in the development & leadership of diverse technical support teams responsible for providing integrity and security of critical data systems. Over 20 years of “Hands-On” experience in all facets of technology with a demonstrated ability to adapt to any business env...
Tags for this Online Resume: ITSM \ ITIL, Service Desk Director, Personnel Management, IaaS\SaaS\PaaS, Infrastructure Management, LDMS\LDSD\LDDA, Strategic Planning, Contract Negotiations
Software Engineer - 15 Years of Experience - Near 62629
Summary IT Professional management with 15 years of IT Architect experience specializing in WebSphere installation and administration (WAS/WPS/WCM) and several years of ITSM and ITIL V3 best practices process implementations. Demonstrated ability to integrate IT with business functions among diverse groups across the enterprise. WebSphere, Lotus, and ITIL Expert certifications. Published in IBM journals.
Tags for this Online Resume: Infrastructure, CSC, Documentation Expert, Enterprise Software, IBM WebSphere, Lightweight Directory Access Protocol, Linux, Security, Software, Lotus, ITIL V3, Process Integration, Change Management, ITSM, Vendor Management, Asset Management, Continual Improvement, ALM, SAP Integration, BMC Remedy Force, HTTP Servers, Scripting, IT Risk management, Leadership, Pharmaceutical, Insurance, Windows Integration, Solution Design, Workflow analysis, Published
Manager - 20 Years of Experience - Near 60061
SUMMARY OF QUALIFICATIONS Management professional working in the Governance area of IT for 16 years. Diverse experience includes Washington Mutual as Regional Duty Manager Processes reporting Daily status for multiple date centers. Presented to CIO and staff daily, responsible for performance and service at (Downers Grove & Vernon Hills and one Wisconsin data centers (Milwaukee). * Developed policy for Change, Problem, CMDB...
Tags for this Online Resume: Asset Management, Management, Process Improvements, NOC, itsm, change managemant, SACM, Problem management, CSI, Process Architect
Manager - 18 Years of Experience - Near 46032
PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...
Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements
Business Analyst - 14 Years of Experience - Near 19335
Summary I am a self-motivated and detail oriented Senior Business Analyst with a background in IT project environments for the Financial Services and Healthcare industries with a firm understanding of SDLC [Software Development Life Cycle] models. * Business & functional requirements Elicitation & facilitation * Process mapping & improvement Functional design * System Testing and UAT Defect analysis & functional support * C...
Tags for this Online Resume: Business Requirements, Design Documents, Microsoft .Net, Systems Analyst, System Testing, Test, Business Analysis, Business Analyst, Integrate, sql, javascript, agile, html, software, JIRA, SCRUM, java
Manager - 0 Years of Experience
An accomplished results-driven Senior IT Services professional with an extensive background in Information Technology: health care operations and telecommunications delivering services improvements, implementing technologies, establishing governance and enable cultural change transformation. Strengths include problem solving, coordination and planning, organizational and leadership skills diligent in detail and thorough in...
Tags for this Online Resume: Compliance, Coding, Engineering, Infrastructure, Network Services, Networking, Services, Business Management, Document Management, Management
Manager IT Service Management and Delivery Services - 16 Years of Experience - Near 83634
Leader with significant experience providing client support, technology solutions, business solutions, inventory management and Service Operations Management while gaining valuable experience working in small, medium, and large companies including International operations. Lead and delivered services to customers in the Computer, Instrumentation, Third Party Maintenance , and most recently, in the Grocery industry. Addit...
Tags for this Online Resume: Six Sigma Quality, Black belt, Budgeting, Green Belt, Inventory, P&L, Professional Services, Quality, Quality Assurance, Services
