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Customer Service Zealot

I am looking for a position to either initiate or refine a customer driven organization that understands that customer retention is a cost effective way of growing their business while reducing their costs. I am looking to put my knowledge of customer service, technical support, project management, training and human resources to help an organization exceed its goals.

Ideal Companies: Samller company needing to institute and refine their customer service tactics and strategies.

Tags for this Online Resume: Customer Service, Budgets, Training, Human Resources, Key Performance Indicators, Vendor Relationships, Staffing, Accounting, Contract Negotiation