• 15 years of Customer Service Operations and Call Center Management experience
• 6 years of Project Leadership experience in a customer facing role within the telecommunications, legal and printing industries
• Proven strategic focus to drive results using business performance data and analytics, ability to build and justify cases for improvement
• Ability to develop highly effective employees and maintain a rewarding wo...
Tags for this Online Resume:
Customer Support, Customer Service, Process Design, Global, Change Management, Service and Delivery
With over 12 years of Information Technology (IT) marketing expertise, I am very passionate about developing inbound and outbound marketing programs to increase product awareness and further develop the sales pipeline. As an Oracle Subject Matter Expert for 11i and R12, I have provided exceptional customer service for the Procurement module. One of my strengths is building strong relationships both internally and externall...
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Oracle EBS, Marketing, Customer Support, campaigns, procurement, telecommunications
I want to test software to ensure Quality for the customers. I also would be happy and good at supporting customers that have issues with the software.
Tags for this Online Resume:
Software Tester, QA Software Tester
My main goal is to use my experience in the IT field to greatly improve customer satisfaction by introducing best practices into the IT operations realm.
Tags for this Online Resume:
CUSTOMER SUPPORT, ITIL, PROCESS, INCIDENT MANAGEMENT, PROBLEM MANAGEMENT, CHANGE MANAGEMENT
To find a company where I can grow and provide value to the organization.
Tags for this Online Resume:
Customer Service, Call Center, Net Promoter, Technical Support, Management, Leadership
Highly motivated and responsible individual with several years in organizational positions. I have demonstrated abilities in areas such as interacting with customers, troubleshooting and resolving problems and following preset guidelines to perform assigned duties. I have leadership experience and proficiency in working on team-based and independent projects. I am high in energy very reliable performing assigned duties, and...
Ideal Companies: IBM, Coca-Cola
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Project Coordinator-Assistant-Manager, Business Development, Public Relations, Administration
Enthusiastic, reliable, self-sufficient and self-motivated worker. Creative leader with great attention to detail.
Ideal Companies: Nike, Reebok / Adida, T-Mobile, Pharmacetical Companies
Tags for this Online Resume:
Sales
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Ideal Companies: Capcom of America
Tags for this Online Resume:
clerical
Tags for this Online Resume:
Customer Service, clerical, Customer Support, inventory control
Customer Support representative
with excellent experience
Ideal Companies: Computer Customer Support
Tags for this Online Resume:
help, customer, support
