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Online Resumes with "Customer Support Escalation "



Featured Profile

Director of Engineering/IT

Results-driven, technically savvy IT senior management professional. Equipped with expertise in design, development, and delivery of cost-effective, high-performance technology solutions. Proven effectiveness in IT consulting and in all facets of project life cycle development, from initial feasibility analysis and conceptual design through documentation, implementation, user training, quality review, and enhancement. Exemp...

Ideal Companies: Evernote, Salesforce.com, Amazon, Google, LinkedIn, Microsoft, Climber.com, Any startup with growth potential

Tags for this Online Resume: Management, Project Management, ITIL, 6 Sigma, Java, MySQL, Oracle, NoSQL, Cloud, Virtualization, VMWare, Amazon Web Services, Google Cloud, Google App Engine, SCRUM Master, SCRUM Product Owner, Enterprise Software, System Administration, Security, Unix, Linux, Leadership, Engineering, Information Technology, Professional Services, Customer Support

Engineering Manager - 20 Years of Experience - Near 60142

I offer a unique skill set gained through broad academic, business, and military experience. Earning an M.B.A. gave me the in depth knowledge and analytic capabilities in business strategy, marketing, finance, communications, and law that complimented the technical knowledge and problem solving skills I learned in obtaining an engineering degree. This combined with the operational leadership and decision making skills lea...

Tags for this Online Resume: team leadership, business management, troubleshooting, product marketing, crisis escalation management, Chicago

Application Support - 10 Years of Experience - Near 27526

SUMMARY People manager committed to the success of the individuals, team and mission. My experience brings strong leadership and communication skills excellent relations with subordinates, co-workers, and management decisive, clear thinker, creative and energetic problem-solver. TECHNICAL SUPPORT * MANAGER * CUSTOMER SUPPORT * CUSTOMER SUPPORT ESCALATIONS * GLOBAL CUSTOMER SUPPORT * CUSTOMER EXPERIENCE QUALIFICATIONS Vetera...

Tags for this Online Resume: interviewing selection, People Manager, Technical, technical support team, Communication Skills, Communications, Leadership, Management, technical support representatives, technical support specialist, support team members, assist in the