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Online Resumes with "Culture Realignment"
Key Skills Community Journalism Multimedia Reporting News Writing Sports Writing Business Writing Feature Writing AP Style Published Author Photojournalism Columns/Op- Ed Proofreading/ Editing Research & Fact-Checking Technology Summary
Recently: I was the Director of media, music and community relations at Shaw University located in Raleigh, North Carolina. Shaw University is the first Black College in southern United States, founded in 1866 At the university, , I oversaw its global corporate communication & intellectual strategy, including all editorial duties within the university broadcast segment with emphasis on its community based public radio, WSHA...
Customer Experience Executive - 35+ years experience - Connecticut
I am a Customer Experience expert with 35+ years experience managing and consulting in all industries. Extensive experience and success helping clients go from "Good to Great" in the provision of Customer Service, increasing customer and employee satisfaction, retention, ROI, and bottom line growth. Significant expertise in interpersonal skills and working with all levels within an organization, from front line employees ...
Ideal Companies: Any company dedicated to providing excellent Customer Service
Tags for this Online Resume: Connecticut, Customer Experience, Consulting, Contact Center, Customer Service training, Customer Satisfaction Research Analysis, Customer Service Management, Contact Center Management, Customer Satisfaction improvement, Customer Satisfaction Analysis, Employee Satisfaction Analysis and improvement, Leadership Development, Cultural definition and realignment, Process improvement, ACD technology, Client satisfaction
