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Online Resumes with "CentreVu"



Experienced Help Desk Specialist

Ideal Companies: Nielsen, Allstate, Navistar, Pepsi, BP Amoco, Blue Cross Blue Shield, Accenture, IBM, Navigant Consulting

Tags for this Online Resume: Help Desk, Project Manager, Customer Service, Business Analyst, Windows NT, Windows XP, Nortel Networks (VPN), Microsoft Visio, Outlook, Access, Infrastructure Notification, Mercury ITG, Active Directory MS Office, MS Office XP, Novell Network, People soft 7.5, MS SGL Server 7.0, MS Visual Basic, People soft Imaging System, Siebel 7.0, Ariba Buyer, Apropos, MFP/SAP, SAP R3/BW 7, Mainframe, Web based applications, Valueweb, Worldmark, Microsoft Word, Microsoft Project, Advanced Microsoft Excel, Power Point, Lotus Notes 6, Artes, Lucent CentreVu Supervisor, FS90, Witness, BMC Remedy v7, Sametime 7x, PGP, Juniper SA VPN, Everdream, Quickplace, UltraVNC and Agilquest, ITIL

Featured Profile

Customer Service Supervisor - 15 Years of Experience - Near 07031

• Healthcare services management professional, championing exceptional customer service for 16+ years, with over 10 years of leadership experience. Skilled in maximizing the performance of people and effectively motivating employees to attain organizational goals and exceed customer’s expectations. • 6+ years managing Medicare Advantage and OEV call center teams. • Call center monitoring, coaching/training and quality skil...

Tags for this Online Resume: call center supervisor, customer service suprvisor, New Jersey , Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits, Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits, Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits

Network Security Engineer - 31 Years of Experience - Near 77071

Summary of Qualifications Michael is a local mid to senior level IT Professional well adapted in security analyst work, and procedures. He has over 5 years experience in network security situtations, Identifying and evaluating potential threats and vulnerabilities. He has 6 years experience with (Remote/Onsite) McAfee ePO Orchestrator 8.8 Endpoint Protection, Symantec 12.1 Endpoint Protection, Data Loss and Prevention and M...

Tags for this Online Resume: Information Technology, Inventory, Inventory Control, Management, Microsoft Project, Microsoft Windows 2000, MS Project, Payroll, Project Leader, Project Management