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Online Resumes with "Call centers "
Customer Service Supervisor - 6 Years of Experience - Near 78250
SUMMARY OF QUALIFICATIONS * Customer Service Skills * QA Analyst * Performance monitoring * Committed to operational efficiency and effectiveness * Outstanding oral and written communication skills * Strong knowledge of Microsoft applications * Ability to prioritize tasks * Advocate of a stellar customer experience * Problem solver * AdHoc reporting * Project management * Budget Forecast * IVR Nuance * NICE & ACCOMPLISHMENTS
Tags for this Online Resume: call center, customer service, Applications, AVAYA, Microsoft, Monitoring, Billing, Coding, Complaints, coach
life Insurance Underwriter - 20 Years of Experience - Near 33317
Professional Summary * An accomplished life insurance risk assessor with greater than 20 years of comprehensive knowledge and experience with major players in the life insurance industry. * Proven ability to design and insurance products. * Multiple life insurance underwriting certifications including certificates from major Reinsurers. * Designations including Academy of Life Underwriting ALU and LOMA * Medical technologi...
Tags for this Online Resume: Aml (Macro Lang), Network Attach Storage, Product Development, Quality Assurance, Reinsurance, Test, Call Center, I
Customer Service Representative - 13 Years of Experience - Near 92111
QUALIFICATIONS & ACHIEVEMENTS * IT Support Desk Management, Technical Sales Management, and PC Repair Administration experience with a proven track record of success supply direction and guidance regarding testing and implementing software upgrades. * Interacts effectively, courteously and directly with the user to resolve technical issues, and responds to queries and service requests that originate by telephone, web-based ...
Tags for this Online Resume: Documentation, Needs Assessment, Support, Technical Support, Communications, Consultative Sales, Customer Service, Evaluate, Home Health, Quality Assurance, customer service representative, product demonstrator, sales associate, sales, customer service, event specialist, call center, event demonstrator
Network Engineer - 15 Years of Experience - Near 08205
PROFESSIONAL SUMMARY An experienced, enthusiastic team player with a work history spanning helpdesk, desktop support, server administration and LAN/WAN network positions in various environments such as healthcare, government, and casino/hotels.
Tags for this Online Resume: Cisco, Connectivity, Microsoft Windows, Servers, Government, Dell, Local Area Network, PCS
Director - 13 Years of Experience - Near 75070
As a senior-level operations leader, I have championed massive turnarounds, built numerous successful and cohesive teams, and captured both cost savings and revenue improvements. For my most recent employer, Telmar (an iQor division), this translated to waste reductions, and launching a global multimillion-dollar business.
Tags for this Online Resume: Management, Logistics, Wireless, Call Center, Outsourcing, Business Management, Nortel, 5S, HR, Human Resources, Operations Director
Project Manager - 20 Years of Experience - Near 85225
SUMMARY OF EXPERIENCE IT Manager with over 25 years of IT program and project management experience strong process orientation with a solid understanding of Project Management techniques, methodologies and best practices. Solid communication skills, both written and verbal, combined with a consistent track record of successfully delivering projects with very positive customer, client and peer feedback. KEY COMPETENCIES * Qu...
Tags for this Online Resume: Wireless, Security, Project Management, Project Manager, Management, Infrastructure, Intrusion Detection, Network Security, Networking, Telecommunications
Telecomm Specialist - 19 Years of Experience - Near 77802
Tags for this Online Resume: Call Center, Consulting, Interactive Voice Response, Oracle, Sales, Sales Engineer, Systems Analyst, Telephony, Genesys, Configure
Customer Service Representative - 15 Years of Experience - Near 64138
Tags for this Online Resume: account specialist, call center
Customer Service Representative - 15 Years of Experience - Near 85635
QUALIFICATIONS * Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction * Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control syst...
Tags for this Online Resume: Services, Desktop Computer, DMS, Dms (Data Mgmt Tool), Management, Troubleshooting, Automation, Defense, Electronic Mail, Local Area Network, event specialist, sales associate, product demonstrator, call center
Sales Representative - 20 Years of Experience - Near 16066
CAREER Summary A results-minded individual with 20+ years experience and applied knowledge in the areas of sales and management. A top professional with progressive and dynamic experience in key customer accounts, new business development, forecasting, business planning and management/employee relations. Exceptional ability to develop diverse teams focused on value selling. Ability to build strong customer relationships whi...
Ideal Companies: Consumer product or food/beverage industry.
Tags for this Online Resume: Business Development, New Business Development, Clarion, Management, Management Trainee, Account Manager, Sales, Sales Trainer, Call Center, Capital Expenditures, outside sales
Quality Assurance Director - 10 Years of Experience - Near 10/08
ACCOMPLISHMENTS * Created a workshop for the Q/A Department that improved the over-all customer service best practices within a 300-plus seat Call Center * Authored a training script titled: "The Art of Providing Information to the Customer" which was incorporated into the Call Center training program as a major training resource * Received frequent commendations on the handling of escalated calls including quick resolution...
Tags for this Online Resume: Accounting, Accounts Payable, Accounts Receivable, Applications, AVAYA, Best Practices, Call Center, Cancer, Cms, Coaching, Quality Assurance Director
iOS Developer - 6 Years of Experience - Near 07866
Tags for this Online Resume: Architect, BASIC Programming Language, C++ Programming Language, C/C++ Programming Languages, Call Center, Compensation, Consulting, Content Management, Swift, iOS, Objective C, hybrid apps, mobile
