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Online Resumes with "Call Center Technology "



Executive Director - 20 Years of Experience - Near 92887

Senior support and service executive for a national/global services and support organization or a multi-call center company. International operations – Multi-call center operations – Strategic planning – Operations planning – Matrix organization – Start-up operations – P&L management – Product management – Multi-discipline management (engineering, tech support, customer service, logistics, IT) – Organizational team buildin...

Tags for this Online Resume: Strategic Planni ng, Operations Management, Call Center Operations, Global Operations, Services and Support, Project Management, System Implementation, Systems Support, Management, Call Center Technologies, Automation, Technical Support, P&L, Imaging, Infrastructure, Product Development

Chief Executive Officer - 20 Years of Experience - Near 30114

PROFESSIONAL SUMMARY * Senior executive with a strong record of achievement in generating revenue growth and financial results that consistently exceed industry standards in diverse markets such as private equity, healthcare, medical/surgical products and distribution as well as information technology and consumer services. * Broad based strategist with General Management and total profit and loss responsibility who can for...

Tags for this Online Resume: Surgery, Surgical, Distribution, Retention, Sales, Sales/Marketing, Health Care Industry, Integrate, LESS, Light Emitting Diode

Customer Service Manager - 20 Years of Experience - Near 75146

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador

Customer Service Manager - 18 Years of Experience - Near 48081

CAREER SUMMARY Results-driven and growth-focused management executive with more than 18 years of progressive success in contact center management for small to medium-sized business and Fortune 500 corporations. Proven track record of delivering results in high volume high visibility environments. Strong directional communication skills and knowledge of call center technology such as ACD systems, IVR, PBX, IEX/TCS, and CMS. ...

Tags for this Online Resume: Account Management, Business Development, Management, Sales, Sales Training, Support, Training, Financial, Call Center, Call Center Management, customer service, call center, leadership

Telecomm Specialist

Summary of Qualifications Accomplished IT professional with proven project management and consulting skills. Fosters relationships and positive results through recognized people skills. Possesses exceptional combination of technical and interpersonal skills enabling the ability to successfully communicate and influence at all corporate levels. Extensive experience in: * IT Asset life cycle management (ITAM) * Project manage...

Tags for this Online Resume: Wireless, Call Center, Cisco, Pbx, Automatic Call Distribution, AVAYA, CATV, Cisco Certified Network Associate, Consulting, Customer Relationship Management

Customer Service Manager

Tags for this Online Resume: Management, FACETS, Landscaping, Adc (Advance Data Comm), Apple, Business Management, Call Center, Customer Service, HR, Human Resources

Customer Service Manager

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills

Purchasing Agent - 7 Years of Experience - Near 37601

Tags for this Online Resume: Fab, Lean Manufacturing, Manufacturing, Production Control, Complaints, Fabrication, Insurance, Quickbooks, Reconciliations, Scheduling

Quality Assurance Specialist - 17 Years of Experience - Near 48111

Tags for this Online Resume: Call Center, Communications, Siebel, CMM (Capability Maturity Model), Itil, Quality, Quality Assurance, Quality Control, Automation, Ecommerce

Customer Service Representative - 13 Years of Experience - Near 84335

Ideal Companies: 1953

Tags for this Online Resume: Management, Customer Service, Operating Systems, Unix, Services, Audit, Data Management, Database, IBM, Oracle

Manager

Ideal Companies: Amazon, Any IT Department, Any Call Center Technology

Tags for this Online Resume: dBase, Credit Card, Credit Cards, Interactive Voice Response, Nuance, Security, TSYS, Program Manager, Firepond Contact Center, Amazon Web Services