Description
Senior support and service executive for a national/global services and support organization or a multi-call center company. International operations – Multi-call center operations – Strategic planning – Operations planning – Matrix organization – Start-up operations – P&L management – Product management – Multi-discipline management (engineering, tech support, customer service, logistics, IT) – Organizational team building – Mentoring - Cost reduction – Project Management – Systems implementation – Vendor management
Accomplishments
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