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Online Resumes with "Call Center Expertise"
Client Relations/Customer Service Associate
: An established financial services career in the security industry/ shareholder relations, call centers with expertise in back office operations, trading, supervision and research analysis. Successfully built a track record in the areas of Asset Management, Mutual Funds, Fixed Income Vehicles, Unit Investment Trusts, Exchange Traded Funds Annuities, Mortgage Backed Securities, and Custody. Established productive working r...
Tags for this Online Resume: Call Center, Brokerage Services, Asset Management, Inbound Call Center, Client Relations, Investor Relations, Shareholder Services
Collection Agent/Customer Service
I have over 6 year of Financial experience in collection and call center, expertise in fedex & ups worldship experience.
Tags for this Online Resume: customer service, sales, business, assistant manager , marketing
Customer Service Supervisor-20 years Experience-Baltimor
Customer Service Professional highly skilled in call center management, training, recruiting, service solutions, and innovative marketing concepts. I'm a Customer-Oriented Supervisor successful at troubleshooting and handling customer support issues in a timely manner. I'm energetic with great time management skill, which thrives in a fast-paced, dynamic environment. I'm dedicated to providing exceptional customer service...
Public Relations Specialist - Refreshing Conversational Writer - Near 57069
Creative, analytical Senior Copy Writer with a passion for continual improvement and desire to be a true ‘servant leader.’ Professional experience includes publishing, business management, administrative management and government administration, agriculture, housing and call centers. Expertise in writing, graphic design, photography, project planning and marketing. Technical skills include: ArcGIS Technology, Internet Explo...
Tags for this Online Resume: Creative, Analytical, Self Starter, Professional, Personal, Fun, Problem Solver, Persuasive Negotiator
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Customer Service Supervisor - 16 Years of Experience - Near 87124
I am a Supervisor in a call center. Expertise is to manage and motivate teams to their highest performance potentals
Tags for this Online Resume: Rio Rancho,NM
Customer Service Manager - 17 Years of Experience - Near 45044
Director, Call Center Operations * Planned, organized, directed and coordinated all department activities for centralized scheduling and the off-site messaging function for seven medical center locations. * Lead and directed a 166 seat call center, answering 1.2 million calls annually. Scheduled 863,000 patient appointments. * Enforced the Valid License Action Plan submitted for insurance services clients are in place in th...
Ideal Companies: Anthem, Humana Companies with a need for call center expertise.
Tags for this Online Resume: Customer Service, Automatic Call Distribution, Interactive Voice Response, Call Center Management, Staff Training and Development, Online Systems Implementation, call center, customer service, Training, Scheduling, Customer Service training
