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Online Resumes with "Barclay Card U S Card Issuer"
Risk Management and Customer Service Senior Level Leader
I have 15+ years experience in Risk Management and Customer Service leadership roles in the credit card issuing and merchant processing industries. In both startup and established corporations, I have consistently increased productivity, improved customer satisfaction, and enhanced processes. I focus on performance management tools and have been successful in identifying the right metrics to measure the benefit of a busin...
Ideal Companies: Global Payments, Bank of America, TSYS, Checkfree, Choicepoint
Tags for this Online Resume: fraud, risk management, customer service, call center, retention, reduce losses
