• Managed dept. that handled all member inquiries, complaints, & other issues. Customer service scores were 3rd highest in entire company within only 6 months of me taking on this roll. My numbers, which were based on CSI scores, secret shoppers, as well as executive audits, were all near or at 100%. I came within a point of winning their “Artistry” award for the entire year even though I took on the role half way throug...
Ideal Companies: Under Armour, Dick's, Champion Sporting Goods, GNC, EAS, Mercedes, Porsche, Audi
Tags for this Online Resume:
customer service mgr, fitness, wellness coach, nutrition coach, personal trainer, fitness manager, front desk manager
A highly motivated professional with the experience to oversee day-to-day operations and join in the vision of creating a significant and profitable business. I have over 30 years of experience managing, directing and implementing salon operational strategies and objectives in all aspects of daily activities.
Tags for this Online Resume:
Artistry Awards , GO TO, PPRODUCTIVITY, •Lead by example , personally available, Landscaping, Management, Scheduling
