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Online Resumes with "Amtelco"
Customer Service Manager - 14 Years of Experience - Near 15237
SUMMARY Results-driven manager with high levels of success in assessing, strategizing, and transforming call center technologies, processes, and productivity to enhance quality service delivery. Adept at completing demanding projects within crucial timelines. Cross-functional leader with demonstrated ability to build, motivate, train, and manage cohesive teams. Highly articulate, demonstrating excellent interpersonal skills...
Tags for this Online Resume: Call Center Management, Account Management, Client Services, CTI, SaaS, SMS, Scheduling, Change Management, Quality Assurance, Architect, Sales, Process Improvement, Team Building, Training, Strategy
