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Online Resumes with "Agent performance "
Project Analyst
I am looking to find a company that makes a difference. I want to be challenged and to be able to make great contributions.
Ideal Companies: Google, Wells Fargo, AMEX, DHL
Tags for this Online Resume: Business Analyst, Project Anaylst, Project Coordinator
Featured Profile
Customer Service Manager , New York , NY
I am looking for a positive work enviorment , where I can contibute to the success of the organization , motivate the staff and more than please theclients .
Ideal Companies: Logistics , Freightforwarding , Fashion Industry , Retail
Tags for this Online Resume:
Team Leadership • Policy Development • Workforce Planning, Client Relations, Process Improvement • Performance Management, Technical Support • Logistics • Training, Account Management • Negotiations • Procurement • Presentations, Customer Service, Distribution • Outsourcing • Cost Reduction • Scheduling, Inventory Management, Vendor Relations • Operations Management • Strategic Sourcing
Featured Profile
Featured Profile
Broadly Talented Engineer: UNIX/Linux, Data Analysis, Physics-Based Modeling, Research and Development, Programming
An engineer trained in the chemical engineering discipline with so much more to offer the company willing to step outside of the current hiring paradigm. With nearly 25 years of experience in various areas of science and technology, this engineer can deliver value in diverse areas. Available for immediate hire, and possessing a Department of Defense Secret clearance. Seeking both job and financial stability, the ability to ...
Ideal Companies: Dow Chemical, IBM, DuPont, Procter and Gamble, Millennium Engineering and Integration Company, Millennium Pharmaceuticals, Hewlett-Packard, SAIC, Raytheon, JPL, Booz-Allen, FLIR, Ke'aki Technologies, Parker Group, ITT
Tags for this Online Resume:
Senior Engineer, Optical Engineer, Chemical Engineer, UNIX, Linux, Data analyst, Programming, Data analysis, California, Hawaii, C, Javascript, PHP, Perl, Python, MySQL, Physics, Chemistry
Featured Profile
Director of Operations
I want a job which allows to use of my many skills and improve myself and the organization. I would like to work with teams who are dedicated to success, strives for improvement, and works towards improving the company. I want to work for a company that looks after its employees and not just the bottom line. I want to have the flexibility to adjust my schedule as needed to meet needs of my family while supporting and grow...
Ideal Companies: Rackspace, SAIC, Lockheed/Martin, USAA, HEB or other companies which promote devotion and dedication to becoming the best in their respective industries.
Tags for this Online Resume:
Audits, Budgeting, Cost / Benefit Analysis, Expense Control, Internal Controls, Reporting, Strategic Sourcing, Change Management, Project Management, Restructuring, Strategic Planning, Team Leadership / Motivation, Policy Development, Process Improvement, Recruiting, Training / Development, Workforce Planning, Client Relations, Talent Management, Performance Management, Employee Engagement, Risk Management, Needs Assessment, IT Strategy, Program Management, Business Development, Market Analysis, Presentations, Event Planning, Distribution, Inventory Management, Logistics, Outsourcing, QC / QA, Cost Reduction, Operations Management, Scheduling
Cuatomer Service Lead Agent - 5 yrs Experience - Olathe, KS
I am a Customer Service Professional who has over 5 years expierence in training, entering orders, warranties, replacements, reviewing and montering agent performance, employee evaluations, staffing and recruiting, writing new policies, and in charge of conflict resolutions.
Tags for this Online Resume:
Olathe, Lead, Ecaluations, Staffing, Conflict Resolutions, Excaluations, Warranties
Featured Profile
Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments
Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.
Ideal Companies: Fortune 500 companies and large corporations
Tags for this Online Resume:
Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management
Customer Service Manager - 15 Years of Experience - Near 75033
My objective is to find a position in a mid-large organization where I can add value to the customer service offering and create a culture of customer service excellence.
Tags for this Online Resume:
Customer service, Workforce Management, Call Center, Project Management, Agent performance , Leadership, Process Improvement, Team Building
Customer Service Manager - 15 Years of Experience - Near 01701
Experienced Call Center Manager with deep knowledge of policies and procedures coupled with successful track record of meeting or exceeding performance metrics and accurately measuring agent performance. Adept at building strong call center team, providing training, mentoring and motivating continuously to achieve performance goals. Detail oriented with an ability to handle multiple tasks, proven track record of excellent C...
Tags for this Online Resume:
Call Center, KPI, team Building, analytical, Exceeding service levels, operating efficiencies, process improvements
Featured Profile
Vice President - 12 Years of Experience - Near 60067
Innovative and highly accomplished professional, with 10+ years of experience in operations management and implementation of customer service initiatives, and new technology toward business and process improvement.
 Equipped with outstanding ability to meet financial targets by demonstrating expertise in change management, organizational restructuring, and strategic development
 Skilled at developing and implementing init...
Tags for this Online Resume:
Accounts Receivable Management, Customer Relationship Management, Business Process Outsourcing, KPIs, Sales, Training, Xerox, Health Insurance, Health Insurance Portability And Accountability Act, Insurance
Featured Profile
Operations - 3 Years of Experience - Near 79904
As an experienced sales and service management professional seeking an opportunity to become vital member of a dynamic and innovative organization.
Ideal Companies: 1963, 1963, 1963, HCA, Uber, Fedex, UPS, Lifelock, ChikFila, Ford, ADP, USAA, GEICO, Disney
Tags for this Online Resume:
MBA, procurement, mexico, insurance, Spanish, bilingual, supply chain, logistics, communication, customer service
Customer Service Manager , New York , NY
I am looking for a positive work enviorment , where I can contibute to the success of the organization , motivate the staff and more than please theclients .
Ideal Companies: Logistics , Freightforwarding , Fashion Industry , Retail
Tags for this Online Resume: Team Leadership • Policy Development • Workforce Planning, Client Relations, Process Improvement • Performance Management, Technical Support • Logistics • Training, Account Management • Negotiations • Procurement • Presentations, Customer Service, Distribution • Outsourcing • Cost Reduction • Scheduling, Inventory Management, Vendor Relations • Operations Management • Strategic Sourcing
Featured Profile
Broadly Talented Engineer: UNIX/Linux, Data Analysis, Physics-Based Modeling, Research and Development, Programming
An engineer trained in the chemical engineering discipline with so much more to offer the company willing to step outside of the current hiring paradigm. With nearly 25 years of experience in various areas of science and technology, this engineer can deliver value in diverse areas. Available for immediate hire, and possessing a Department of Defense Secret clearance. Seeking both job and financial stability, the ability to ...
Ideal Companies: Dow Chemical, IBM, DuPont, Procter and Gamble, Millennium Engineering and Integration Company, Millennium Pharmaceuticals, Hewlett-Packard, SAIC, Raytheon, JPL, Booz-Allen, FLIR, Ke'aki Technologies, Parker Group, ITT
Tags for this Online Resume:
Senior Engineer, Optical Engineer, Chemical Engineer, UNIX, Linux, Data analyst, Programming, Data analysis, California, Hawaii, C, Javascript, PHP, Perl, Python, MySQL, Physics, Chemistry
Featured Profile
Director of Operations
I want a job which allows to use of my many skills and improve myself and the organization. I would like to work with teams who are dedicated to success, strives for improvement, and works towards improving the company. I want to work for a company that looks after its employees and not just the bottom line. I want to have the flexibility to adjust my schedule as needed to meet needs of my family while supporting and grow...
Ideal Companies: Rackspace, SAIC, Lockheed/Martin, USAA, HEB or other companies which promote devotion and dedication to becoming the best in their respective industries.
Tags for this Online Resume:
Audits, Budgeting, Cost / Benefit Analysis, Expense Control, Internal Controls, Reporting, Strategic Sourcing, Change Management, Project Management, Restructuring, Strategic Planning, Team Leadership / Motivation, Policy Development, Process Improvement, Recruiting, Training / Development, Workforce Planning, Client Relations, Talent Management, Performance Management, Employee Engagement, Risk Management, Needs Assessment, IT Strategy, Program Management, Business Development, Market Analysis, Presentations, Event Planning, Distribution, Inventory Management, Logistics, Outsourcing, QC / QA, Cost Reduction, Operations Management, Scheduling
Cuatomer Service Lead Agent - 5 yrs Experience - Olathe, KS
I am a Customer Service Professional who has over 5 years expierence in training, entering orders, warranties, replacements, reviewing and montering agent performance, employee evaluations, staffing and recruiting, writing new policies, and in charge of conflict resolutions.
Tags for this Online Resume:
Olathe, Lead, Ecaluations, Staffing, Conflict Resolutions, Excaluations, Warranties
Featured Profile
Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments
Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.
Ideal Companies: Fortune 500 companies and large corporations
Tags for this Online Resume:
Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management
Customer Service Manager - 15 Years of Experience - Near 75033
My objective is to find a position in a mid-large organization where I can add value to the customer service offering and create a culture of customer service excellence.
Tags for this Online Resume:
Customer service, Workforce Management, Call Center, Project Management, Agent performance , Leadership, Process Improvement, Team Building
Customer Service Manager - 15 Years of Experience - Near 01701
Experienced Call Center Manager with deep knowledge of policies and procedures coupled with successful track record of meeting or exceeding performance metrics and accurately measuring agent performance. Adept at building strong call center team, providing training, mentoring and motivating continuously to achieve performance goals. Detail oriented with an ability to handle multiple tasks, proven track record of excellent C...
Tags for this Online Resume:
Call Center, KPI, team Building, analytical, Exceeding service levels, operating efficiencies, process improvements
Featured Profile
Vice President - 12 Years of Experience - Near 60067
Innovative and highly accomplished professional, with 10+ years of experience in operations management and implementation of customer service initiatives, and new technology toward business and process improvement.
 Equipped with outstanding ability to meet financial targets by demonstrating expertise in change management, organizational restructuring, and strategic development
 Skilled at developing and implementing init...
Tags for this Online Resume:
Accounts Receivable Management, Customer Relationship Management, Business Process Outsourcing, KPIs, Sales, Training, Xerox, Health Insurance, Health Insurance Portability And Accountability Act, Insurance
Featured Profile
Operations - 3 Years of Experience - Near 79904
As an experienced sales and service management professional seeking an opportunity to become vital member of a dynamic and innovative organization.
Ideal Companies: 1963, 1963, 1963, HCA, Uber, Fedex, UPS, Lifelock, ChikFila, Ford, ADP, USAA, GEICO, Disney
Tags for this Online Resume:
MBA, procurement, mexico, insurance, Spanish, bilingual, supply chain, logistics, communication, customer service
Broadly Talented Engineer: UNIX/Linux, Data Analysis, Physics-Based Modeling, Research and Development, Programming
An engineer trained in the chemical engineering discipline with so much more to offer the company willing to step outside of the current hiring paradigm. With nearly 25 years of experience in various areas of science and technology, this engineer can deliver value in diverse areas. Available for immediate hire, and possessing a Department of Defense Secret clearance. Seeking both job and financial stability, the ability to ...
Ideal Companies: Dow Chemical, IBM, DuPont, Procter and Gamble, Millennium Engineering and Integration Company, Millennium Pharmaceuticals, Hewlett-Packard, SAIC, Raytheon, JPL, Booz-Allen, FLIR, Ke'aki Technologies, Parker Group, ITT
Tags for this Online Resume: Senior Engineer, Optical Engineer, Chemical Engineer, UNIX, Linux, Data analyst, Programming, Data analysis, California, Hawaii, C, Javascript, PHP, Perl, Python, MySQL, Physics, Chemistry
Director of Operations
I want a job which allows to use of my many skills and improve myself and the organization. I would like to work with teams who are dedicated to success, strives for improvement, and works towards improving the company. I want to work for a company that looks after its employees and not just the bottom line. I want to have the flexibility to adjust my schedule as needed to meet needs of my family while supporting and grow...
Ideal Companies: Rackspace, SAIC, Lockheed/Martin, USAA, HEB or other companies which promote devotion and dedication to becoming the best in their respective industries.
Tags for this Online Resume: Audits, Budgeting, Cost / Benefit Analysis, Expense Control, Internal Controls, Reporting, Strategic Sourcing, Change Management, Project Management, Restructuring, Strategic Planning, Team Leadership / Motivation, Policy Development, Process Improvement, Recruiting, Training / Development, Workforce Planning, Client Relations, Talent Management, Performance Management, Employee Engagement, Risk Management, Needs Assessment, IT Strategy, Program Management, Business Development, Market Analysis, Presentations, Event Planning, Distribution, Inventory Management, Logistics, Outsourcing, QC / QA, Cost Reduction, Operations Management, Scheduling
Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments
Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.
Ideal Companies: Fortune 500 companies and large corporations
Tags for this Online Resume: Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management
Vice President - 12 Years of Experience - Near 60067
Innovative and highly accomplished professional, with 10+ years of experience in operations management and implementation of customer service initiatives, and new technology toward business and process improvement.  Equipped with outstanding ability to meet financial targets by demonstrating expertise in change management, organizational restructuring, and strategic development  Skilled at developing and implementing init...
Tags for this Online Resume: Accounts Receivable Management, Customer Relationship Management, Business Process Outsourcing, KPIs, Sales, Training, Xerox, Health Insurance, Health Insurance Portability And Accountability Act, Insurance
Operations - 3 Years of Experience - Near 79904
As an experienced sales and service management professional seeking an opportunity to become vital member of a dynamic and innovative organization.
Ideal Companies: 1963, 1963, 1963, HCA, Uber, Fedex, UPS, Lifelock, ChikFila, Ford, ADP, USAA, GEICO, Disney
Tags for this Online Resume: MBA, procurement, mexico, insurance, Spanish, bilingual, supply chain, logistics, communication, customer service
