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Online Resumes with "A CALL CENTER"
Sr Manager of Customer Operations
Lead front-line call center agents, lead customer service agents and supervisors handling inbound calls while working in a Virtual Call Center, which includes responsibilities for sales, service and customer retention throughout the company; have hired, trained, coached, mentored and monitored agents and supervisors for success in sales and customer service; have conducted semi-annual performance evaluations in addition to ...
Ideal Companies: Telecommunications; call centers; GE
call center manager, los angeles
I'm looking for a call center that needs a strong team builder and coach. My passion for management comes from my deep interest in strategic personnel management and development.
Tags for this Online Resume: call center, analysis, statistics, management, sales, training
Excellence in Customer Service/Call Center Managment
Active member of my church, and I place high priority on family & friends. Enjoy recreation & playing sports, attending events with friends.
Ideal Companies: Open
Tags for this Online Resume: Customer Service Excellence, Commited Focus, Employee Morale, Ownership, Recognition for Achievement, Employee Evaluations, Leadership, Problem Solving, Decision Making, Vendor Relations, Hiring, Employee Development, Performance Management, Effective Communication, Time Management, Budgeting