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Online Resumes with "1St Level Support"



Senir Computer Operator

challenges a chance to excel

Ideal Companies: AT&T

Tags for this Online Resume: SQL, 1st Level Support, Customer Service Support

Experienced Customer Service Rep and Admin Asst.

Hard working and dedicated employee.

Computing Desktop Support Analyst

Susan Lorraine Alter Seattle, WA Home: 206-542-5976 Email: salter9835@comcast.net Objective: Analysis and facilitation for Computer/Network/Web Tech Support or other technical position within computer customer service. Help Desk Experts Computing group, computing, web, network complex problem resolution, and process improvement skills applied to several successful Boeing positions. Support Skills Summar...

Computer Operator

Tags for this Online Resume: 1St Level Support, Unix Computer Operator, Information Tech, System Administer, Technical Operations, Data Center

Manager - 19 Years of Experience - Near 19720

Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...

Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs