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Online Resumes with " Extensive Call Center Management Experience"
Call Center Manager 10 years experience
With 10 years of extensive call center management experience, seeking a management position which will allow me to utilize my experiences to mentor, staff retention, and train my team.
Tags for this Online Resume: ACD queue management, Improve operation performance, Process improvement, Customer Service Focused , Innovative Problem Solving skills, Leadership- motivating employees
Customer Service/Call Center Management
Extensive call center management experience for different industries; financial, insurance, telecommunications, among others. Possess strong team leadership, motivational, and coaching skills. Technically astute with experience in telephony systems and CRM technology. Maintain a consultative coaching style and extensive interviewing and hiring experience. Establish performance goals to meet efficiency levels, sales targets...
